Chiropractic billing · Alaska
Chiropractic insurance billing in Alaska.
Specialist chiropractic and multi-specialty billing for practices across Alaska — built around the way Alaska insurers, auto carriers and Workers’ Comp actually pay. We work remotely inside your EHR, so you keep your front desk and lose the denials.
Alaska’s defining billing challenge is its concentrated commercial market dominated by Premera Blue Cross, paired with a thin Medicaid line that largely excludes adult chiropractic. As a pure tort auto state with no mandatory PIP, MVA chiropractic claims hinge on third-party liability or optional MedPay/PIP, making documentation for at-fault and lien-style cases especially important.
Local billing landscape
How Alaska actually pays — and how we get you paid
If you treat injured patients in Alaska, handle the two systems very differently. AUTO (MVA): Alaska is an at-fault/tort state with NO no-fault mandate and NO auto medical fee schedule. PIP is referenced in statute but generally is not even sold here; the practical first-party medical coverage is MedPay, which is optional, and accident bills are paid per the policy at reasonable rates.
File first-party MedPay with the patient’s OWN auto carrier; that coverage is generally primary over health insurance. Insurers must acknowledge within 10 working days, accept/deny within 15, and pay undisputed first-party claims within 30 working days (3 AAC 26); there is no fixed late-pay interest penalty, but unreasonable delay/denial of a first-party claim can be tort bad faith (third-party claimants get no direct bad-faith action).
WORKERS’ COMP: a mandatory CMS-based fee schedule applies, bills must be filed within 180 days and must include the chart notes/medical report to start the 30-day payment clock, provider bill appeals go to the Board within 60 days, medical disputes use EME/SIME, and late benefit payments carry a self-executing 25% penalty (7 days for non-award installments, 14 days for an award).
Keep proof of when and what you submitted — in WC it controls both the 180-day bar and the 30-day clock.
Auto injury · MVA / Med-Pay
Car-accident (MVA) billing in Alaska
Alaska is a pure at-fault (tort) state for auto injuries. It has NO no-fault/PIP mandate: drivers must carry only liability (50/100/25). Personal Injury Protection (PIP) is NOT required and, in practice, is generally NOT sold by carriers in Alaska (Alaska appears on no list of PIP/no-fault or mandatory-offer states); the available first-party medical coverage is Medical Payments (MedPay), which is optional.
There is NO Alaska auto medical fee schedule — accident medical bills under MedPay or a third-party liability claim are paid per the policy terms and reasonable/usual charges, not a state-set schedule. Auto-claim timeliness is governed by the Division of Insurance’s Unfair Claim Settlement regulations (3 AAC 26), not the health-insurance prompt-pay statute.
No state auto/MVA medical fee schedule. Alaska does not impose a statutory or regulatory fee schedule on auto-injury medical billing. MedPay and third-party liability claims are paid according to the policy and what is a reasonable charge — there is no RBRVS/Medicare-percentage cap for auto claims (unlike Workers’ Comp).
This was a prior low-confidence point and is now resolved: confirmed NO auto fee schedule.
A first-party MedPay claim is filed with the injured person’s OWN auto insurer. The insured (or the provider/attorney acting on the insured’s behalf) notifies the carrier of an injury accident; the carrier opens a MedPay file and accepts bills for reimbursement up to the limit, regardless of fault.
The insurer is entitled to verification the injury arose from the accident — typically the police crash report, the insured’s statement, medical records tying treatment to the crash, and the provider’s bills/report. Providers commonly submit bills and records directly to the MedPay adjuster.
No statutory order-of-priority because MedPay (and PIP) are optional, not mandated. In practice the injured person’s own MedPay is the primary payer for accident medical bills up to its limit, with health insurance secondary; the at-fault driver’s liability coverage pays the balance of damages via a third-party claim.
MedPay carries reimbursement/subrogation rights against a third-party recovery (Maynard v. State Farm, 902 P.2d 1328 (Alaska 1995)), subject to made-whole principles under Alaska law.
Set by Division of Insurance regs (3 AAC 26), in WORKING days: insurer must give written acknowledgement of a claim within 10 working days (3 AAC 26.040); accept or deny within 15 working days after a properly executed proof of loss (3 AAC 26.070(a)(1)); pay the undisputed portion of a first-party claim within 30 working days (3 AAC 26.070(a)(2)); if investigation needs longer, give written notice and re-update every 45 working days (3 AAC 26.070(a)(1)).
Note: the 30-calendar-day / 15%-interest prompt-pay rule in AS 21.36.495 applies to HEALTH-CARE insurers, not auto MedPay/PIP, and should not be cited for auto claims.
No fixed statutory interest, penalty, or damages-multiplier for late auto-claim payment. The 3 AAC 26 standards and AS 21.36.125 (Unfair Claim Settlement Practices) are enforced administratively by the Division of Insurance (fines, license action) and do NOT create a private cause of action, and AS 21.36.125 sets no concrete day-count deadlines.
The real exposure is common-law bad faith: in the FIRST-party context (an insured pursuing their own MedPay/UM/UIM carrier) breach of the duty of good faith and fair dealing sounds in TORT and can support extra-contractual and punitive damages (punitives require proof by clear and convincing evidence of outrageous conduct / reckless indifference).
THIRD-party claimants have no direct bad-faith action against the at-fault driver’s liability insurer (O.K. Lumber Co. v. Providence Washington Ins. Co., 759 P.2d 523 (Alaska 1988)). Prevailing parties may also recover prejudgment interest and Rule 82 costs/fees.
For a reduced or denied first-party MedPay payment, the insured can demand the insurer’s written basis (3 AAC 26 requires a denial to state the specific provisions, conditions, exclusions, and facts), dispute through the carrier, file a complaint with the Alaska Division of Insurance, and ultimately sue for breach of contract and first-party bad faith.
There is no administrative auto-billing appeal board; the forum is the carrier, the Division, then the courts.
- AS 28.20.445 (Uninsured/Underinsured Motorists coverage — must be offered, may be rejected in writing; does not reference PIP; PIP not mandated and generally unavailable in market)
- AS 28.22 (Mandatory Automobile Insurance — liability minimums 50/100/25)
- AS 21.36.125 (Unfair Claim Settlement Practices; no private cause of action; no fixed deadlines)
- 3 AAC 26.040 (required claim communication — 10 working-day written acknowledgement)
- 3 AAC 26.070 (prompt, fair, equitable settlement — 15-working-day accept/deny, 30-working-day pay-undisputed, 45-working-day updates)
- 3 AAC 26.080 (motor-vehicle total-loss/property settlement standards)
- Maynard v. State Farm, 902 P.2d 1328 (Alaska 1995) (MedPay reimbursement)
- O.K. Lumber Co. v. Providence Washington Ins. Co., 759 P.2d 523 (Alaska 1988) (no third-party bad-faith duty)
Workers’ Comp
Work-injury billing in Alaska
Alaska Workers’ Compensation has a binding statutory framework: a mandatory CMS-based medical fee schedule, a hard 30-day payment clock that is triggered only when the bill is accompanied by the required medical report/chart notes, a 180-day provider billing deadline, a 60-day provider appeal window, and self-executing 25% penalties for late benefit payments.
Medical disputes run through controversion and the Workers’ Compensation Board (with EME/SIME), not a private utilization-review vendor.
Yes — the Official Alaska Workers’ Compensation Medical Fee Schedule, mandated by AS 23.30.097 and published/updated by the Division of Workers’ Compensation. It is CMS-based: physician/professional services on the federal CMS Resource-Based Relative Value Scale (RBRVS); hospital outpatient and ambulatory surgery on the CMS Ambulatory Payment Classification (APC); inpatient hospital on the CMS Medicare Severity Diagnosis-Related Groups (MS-DRG).
All carriers, self-insured employers, and bill reviewers must use it to approve and pay provider charges.
A medical bill is payable ONLY if received by the employer/payer within 180 days after the later of
- the date of service or
- the date the provider knew of the claim and knew it was work-related (AS 23.30.097). Critically, the 30-day payment clock does not start until the bill is submitted together with the required completed medical report/chart notes under AS 23.30.095(c) — bills sent without the supporting report do not trigger the deadline. This report-with-bill requirement is the key unique submission rule.
Employer/carrier must pay an undisputed medical bill within 30 days after the LATER of receiving the provider’s bill OR a completed medical report as required by AS 23.30.095(c) (AS 23.30.097). On the indemnity side, the first installment of compensation becomes due on the 14th day after the employer has knowledge of the injury (AS 23.30.155(b)); the employer must begin paying or file a notice of controversion on or before the 21st day after knowledge (AS 23.30.155(d)).
Late benefit payments carry a penalty (see disputeProcess).
Denials/reductions of benefits are handled by a written notice of controversion. A provider whose bill is denied or reduced must file an appeal with the Workers’ Compensation Board within 60 days after receiving notice of the denial or reduction, or the right to contest is waived (AS 23.30.097).
Injured workers (or providers) file a Workers’ Compensation Claim and request a Board hearing; if filed after a controversion, a hearing must be requested within two years. Medical-necessity/extent disputes are resolved through the Employer’s Medical Evaluation (EME) and a Board-ordered Second Independent Medical Evaluation (SIME) by a Board-selected physician — Alaska uses this physician-evaluation/Board model rather than a formal private utilization-review (UR) vendor.
Under AS 23.30.155, the 25% late-payment penalty is self-executing on two triggers: an installment payable WITHOUT an award that is not paid within 7 days after it becomes due (subsec. (e)), and compensation payable under an AWARD not paid within 14 days after it becomes due (subsec.
(f)) — 25% of the unpaid installment, plus statutory interest.
- AS 23.30.097 (Fees for medical treatment; CMS-based fee schedule; 30-day payment; 180-day billing; 60-day provider appeal)
- AS 23.30.095 (medical benefits; required medical reports — subsec. (c))
- AS 23.30.155 (Payment of compensation; first installment due day 14; pay-or-controvert by day 21; 7-day/14-day 25% late-payment penalties; interest)
- AS 23.30.008 (Appeals Commission review/appeal)
- Official Alaska Workers’ Compensation Medical Fee Schedule (Division of Workers’ Compensation)
ACB’s edge is real but narrowly applicable in Alaska, so weave it in WC-side first.
- Workers’ Comp: the 30-day payment clock and the 180-day filing bar both turn on the EMPLOYER/PAYER actually RECEIVING the bill plus the required completed medical report/chart notes (AS 23.30.097 + AS 23.30.095(c)). ACB submits WC claims electronically and gets an electronic acknowledgement of receipt within ~24 hours — concrete proof of delivery and of the submission date that protects against a carrier claiming the bill/report never arrived or arrived after the 180-day window, and that starts the 30-day payment clock cleanly.
- MVA: the auto rules are softer (no fee schedule, no statutory interest penalty), but the 3 AAC 26 timeliness standards (10-working-day acknowledge, 15-working-day accept/deny, 30-working-day pay-undisputed) and first-party bad-faith exposure still reward a documented delivery date — ACB’s 24-hour electronic receipt for MedPay submissions time-stamps when the carrier’s clock started, which is exactly the kind of proof that matters if delay later becomes a first-party bad-faith issue. Frame it as proof-of-receipt that pins down the statutory clocks, not as a general claim-status feature.
Medicare
Billing Medicare for chiropractic in Alaska
Medicare’s chiropractic rules are federal — the same in every state. Medicare Part B covers ONLY manual manipulation of the spine to correct a subluxation (CPT 98940–98942), and ONLY when the care is active or corrective — which you signal with the AT modifier. Maintenance care, exams, X-rays, and any therapies performed by a chiropractor are not covered, so a properly executed ABN is essential before non-covered services. The full federal rules are in our chiropractic Medicare billing guide.
Part B claims in Alaska are processed by Noridian Healthcare Solutions (JF) — its Local Coverage Determination and documentation expectations (and its audits of the AT modifier and medical necessity) are the ones your Alaska claims are measured against.
Medicaid
Chiropractic under Alaska Medicaid
Alaska Medicaid chiropractic coverage for adults is very limited, essentially restricted to dual-eligible recipients who also have Medicare Part B. For recipients under 21, coverage is generally capped at 12 spinal manipulations and one chiropractic X-ray exam per calendar year, with authorization and a referral required for the youngest children.
Alaska DCs practice under AS 08.20 and generally bill for chiropractic adjustment/spinal manipulation, examinations and diagnosis, and X-rays for diagnostic interpretation. Through ancillary methodology with appropriate training, they may also provide and bill for physiotherapy modalities, rehabilitation, and patient education; the scope excludes prescription drugs, surgery, and therapeutic X-ray.
Commercial payers & networks
The payers a Alaska practice actually bills
A Alaska chiropractic or multi-specialty practice spends most of its commercial billing day with: Premera Blue Cross Blue Shield of Alaska; Moda Health Plan; Aetna; UnitedHealthcare; Cigna Health & Life. Each has its own claim portal, fee schedule, and chiropractic medical-policy quirks.
For chiropractic/physical-medicine benefits, the key delegated network manager active in Alaska is Optum Physical Health (formerly OptumHealth Physical Health / ACN), which administers UnitedHealthcare’s chiropractic and outpatient-therapy network and utilization management; for UHC plans, the treatment-plan prior authorization (number of visits) is reviewed by Optum Physical Health (provider portal: myoptumhealthphysicalhealth.com), and for UHC Medicare Advantage, prior authorization for chiropractic has been required since 9/1/2024 with Optum delegated for the medical-necessity review (initial eval is exempt; first 6 visits within 8 weeks generally pass without clinical review under 2025 rules).
Premera Blue Cross Blue Shield of Alaska (the dominant commercial carrier) does NOT delegate chiropractic to American Specialty Health (ASH); Premera contracts chiropractors directly and routes utilization management through eviCore by Evernorth (outpatient rehabilitation management) and Carelon Medical Benefits Management for select services.
American Specialty Health (ASH/ASHLink) is the national delegated chiro/acupuncture/PT network for carriers such as Aetna, Cigna, and several Anthem/Blue plans, and it can govern claims/auths where those carriers’ members are treated in Alaska, but ASH is not a confirmed dominant Alaska-market delegate the way Optum (for UHC) is.
Bottom line: verify the member’s specific plan, because where the claim and authorization go (direct to the carrier vs. Optum Physical Health vs. eviCore/Carelon vs. ASH) depends on the carrier and product. Confirm current arrangements at point of service.
Chiropractic billing in Alaska is dominated by Premera Blue Cross Blue Shield of Alaska and UnitedHealthcare/Optum, and the recurring pitfalls are medical-necessity and treatment-plan/authorization rules rather than a state chiropractic mandate.
Premera covers chiropractic manipulative treatment (CMT) only when medically necessary for a diagnosed neuromuscular condition expected to improve/resolve with standard care (manual or instrument-assisted manipulation only); wellness, preventive, and maintenance therapy are typically not covered, and active-care documentation, a clear treatment plan, and measurable functional improvement (to avoid ‘maintenance’ denials) are essential.
Premera routes outpatient rehab/physical-medicine prior authorization through eviCore by Evernorth and certain services through Carelon, so chiropractors providing therapy/PT-style services (modalities, therapeutic exercise) frequently hit prior-auth and visit-cap requirements distinct from the manipulation benefit.
For UnitedHealthcare, Optum Physical Health requires a prior-authorized treatment plan specifying the number of visits (initial evaluation exempt; up to 6 visits within 8 weeks generally auto-approved under 2025 rules), and UHC Medicare Advantage now requires chiropractic prior auth.
Common modifier/coverage traps: appending the AT (active treatment) modifier on CMT for Medicare/MA payers and avoiding maintenance billing; correct CMT region coding (98940-98942) with a payable spinal diagnosis; and not over-billing modalities/exams without supporting documentation.
Alaska does NOT impose a broad state-mandated commercial chiropractic benefit, so visit caps and necessity rules are payer/plan-specific (Premera commercial plans commonly cap CMT visits per year per plan design). Note for context:
Alaska Medicaid covers chiropractic only narrowly (children under 21 limited to 12 spinal manipulations and one chiropractic X-ray per calendar year, with service authorization and referral required for recipients under age 6; adult coverage is limited to those with Medicare Part B).
Always verify visit limits, modifier rules, and the delegated administrator per the member’s specific plan.
Timely filing
Filing deadlines in Alaska — they differ by payer
Timely-filing deadlines in Alaska DIFFER sharply by payer type: Medicare and Alaska Medicaid both run 12 months from the date of service, dominant commercial payers (e.g., Premera) run up to 365 days but contracts may be far shorter (often 90-180), workers’ comp is governed by report/payment timers (14-day provider report under 8 AAC 45.086; 30-day employer payment under 8 AAC 45.082) rather than a single filing deadline, and auto PIP/Med-Pay has no fixed statutory deadline (policy-driven, with a 2-year tort SOL).
Track the correct deadline per payer for every claim.
Commercial/private-payer initial-claim windows in Alaska are set by the provider contract or payer policy, not by a single state statute, so confirm per payer and per contract. The common range runs roughly 90-180 days, though several major payers allow up to 365 days.
Notably, Premera Blue Cross Blue Shield of Alaska (the dominant commercial carrier) prefers claims within 60 calendar days but accepts them no later than 365 calendar days from the date of service; claims received after 12 months are denied with no member liability.
Alaska has no general all-payer prompt-pay/clean-claim statute mandating a specific filing deadline, but Premera applies Washington’s prompt-pay standard (pay/deny 95% of clean claims within 30 days of receipt, with 15% annual interest on late clean claims).
As of 2025-2026; verify each payer’s current provider manual.
12 months (one calendar year) from the date of service. This is a federal rule (42 CFR 424.44; Social Security Act 1842(b)(3)), effective for services on or after January 1, 2010, and applies in Alaska via the Part A/B MAC (Noridian, Jurisdiction F).
Claims received after 12 months are denied as untimely and that untimeliness determination is generally not appealable; only narrow CMS exceptions apply (e.g., administrative error, retroactive eligibility). Stated plainly: file within 12 months of DOS.
12 months from the date of service. Alaska Medicaid (Department of Health; fiscal agent Conduent/Gainwell) requires all claims to be filed within 12 months of the date services were provided, including claims first billed to a third-party carrier (attach the third-party EOB; the 12-month clock still runs from the date of service).
Claims received after the period require documentation proving timely filing or a qualifying extension condition. Adjustment requests must be submitted within 60 days of the payment date, or within 12 months of the date of service if additional amounts are owed.
Source: Alaska Medical Assistance Provider Billing Manual, Timely Filing of Claims.
Alaska’s WC rules do not set a single ‘submit the bill within X days of treatment or the claim is denied’ deadline the way commercial payers do; instead, two regulatory timers govern.
- 8 AAC 45.086: a provider who renders services must serve a report on the employer no later than 14 days after each service (treatments within a 14-day span may be combined on one form), and the board may, in its discretion, deny the provider’s claim for payment if this is not met.
- 8 AAC 45.082(d): medical bills are due and payable no later than 30 days after the employer receives the provider’s bill plus the required completed report; if the employer controverts or short-pays, it must notify the employee and provider in writing within that 30 days. Practically, bills should be submitted promptly with the required physician’s report, and the overall right to benefits is tied to the worker’s underlying claim and the Act’s notice/limitation periods. Confirm current text with the Alaska Workers’ Compensation Board, as the medical regulations and fee schedule are periodically amended.
Alaska is an at-fault (tort) state, not a no-fault state, and PIP is NOT required (PIP/Med-Pay are optional first-party coverages, commonly around $10,000 for medical/lost income). There is NO fixed statutory deadline for submitting medical bills or notice to an auto PIP/Med-Pay insurer; submission timing and proof-of-loss requirements are governed by the individual auto policy contract, so the practical norm is to bill promptly per the policy’s terms (often ‘as soon as reasonably possible’/proof of loss within a stated period).
The underlying liability/bodily-injury claim is bound by Alaska’s 2-year personal-injury statute of limitations (AS 09.10.070). Confirm the specific PIP/Med-Pay endorsement terms with the auto carrier.
Why practices switch to ACB
A specialist billing team — not a call center.
A dedicated coordinator
You get a real person who knows your practice — not a ticket queue. Reachable by phone and email, same business day.
Fewer denials, faster pay
Every claim is scrubbed for the AT modifier, diagnosis order, documentation and timely filing before it goes out — so it gets paid the first time.
Works with any EHR
We work inside the system you already use — no rip-and-replace, no new software to learn.
Multi-specialty ready
Many of our clients run multi-specialty centers — we also bill massage, physical therapy, acupuncture and nurse-practitioner services under one roof.
MVA & Workers’ Comp done electronically
We bill Med-Pay and Workers’ Comp carriers electronically and can confirm within 24 hours that a claim was received — like sending every claim certified.
Simple, all-inclusive pricing
7% of net collections or a $1,500/mo minimum — month-to-month, no long contracts, no setup fees. See pricing.
Where we work in Alaska
Serving practices statewide
We bill for chiropractic and multi-specialty practices across Alaska, including:
Proof
Questions, answered
Common questions
Yes. We bill for chiropractic and multi-specialty practices throughout Alaska, working remotely inside your existing EHR. There’s nothing to install and no change to your front-desk workflow.
Alaska is a pure at-fault (tort) state for auto injuries. It has NO no-fault/PIP mandate: drivers must carry only liability (50/100/25). Personal Injury Protection (PIP) is NOT required and, in practice, is generally NOT sold by carriers in Alaska (Alaska appears on no list of PIP/no-fault or… We bill Med-Pay and third-party auto carriers electronically and confirm receipt within 24 hours — proof that protects you if a carrier later claims a bill never arrived. (See the auto-billing section above for the full rules.)
Alaska Workers’ Compensation has a binding statutory framework: a mandatory CMS-based medical fee schedule, a hard 30-day payment clock that is triggered only when the bill is accompanied by the required medical report/chart notes, a 180-day provider billing deadline, a 60-day provider appeal window, and…
WC: bill must reach the employer/payer within 180 days of service (or of when the provider knew of the work-relatedness), and must be submitted WITH the required completed medical report/chart notes (AS 23.30.095(c)) to start the 30-day payment clock and to be payable at all (AS 23.30.097). We handle it for you.
Alaska Medicaid chiropractic coverage for adults is very limited, essentially restricted to dual-eligible recipients who also have Medicare Part B. For recipients under 21, coverage is generally capped at 12 spinal manipulations and one chiropractic X-ray exam per calendar year, with authorization and a referral required for the youngest children.
Simple: 7% of net collections or a $1,500/month minimum, all-inclusive and month-to-month. See our pricing page or cost guide.
Official sources
Where these rules come from
Every rule on this page is drawn from these primary government and authoritative sources for Alaska. Statutes, fee schedules and deadlines change — use these to confirm the current requirement.
- https://www.nolo.com/legal-encyclopedia/alaska-car-insurance-laws.html
- https://www.crowsonlaw.com/auto-accidents/alaska-car-insurance-laws/
- https://wallethub.com/answers/ci/is-personal-injury-protection-required-in-alaska-1000612-2140703779/
- https://www.commerce.alaska.gov/web/ins/Consumers/Auto/CoverageOptions.aspx
- https://codes.findlaw.com/ak/title-21-insurance/ak-st-sect-21-36-125/
- https://law.justia.com/codes/alaska/title-21/chapter-36/article-5/section-21-36-495/
- https://www.law.cornell.edu/regulations/alaska/3-AAC-26.040
- https://www.law.cornell.edu/regulations/alaska/3-AAC-26.070
- https://www.commerce.alaska.gov/web/ins/Consumers/Rights/Claims.aspx
- https://codes.findlaw.com/ak/title-23-labor-and-workers-compensation/ak-st-sect-23-30-097.html
- https://codes.findlaw.com/ak/title-23-labor-and-workers-compensation/ak-st-sect-23-30-155/
- https://labor.alaska.gov/wc/ak-medical-fee.htm
- https://labor.alaska.gov/wc/forms/2026-Fee-Schedule_WCD.pdf
- https://law.justia.com/cases/alaska/supreme-court/1995/s-6319-1.html
- https://www.chartwelllaw.com/bad-faith-claims-map/alaska
- https://www.mwl-law.com/state/alaska/
This page is a general billing guide for Alaska chiropractic and multi-specialty practices. It explains how billing typically works under current Alaska rules — it is not legal, tax, or medical-coding advice and creates no professional relationship. Insurance rules, fee schedules, and filing deadlines change, and exceptions apply to individual claims, so always confirm the current requirement with the official sources cited above, the payer, or qualified counsel before acting. American Chiropractic Billing maintains and periodically reviews this page (last reviewed June 2026).
Go deeper: our chiropractic billing guides, the MVA & Workers’ Comp guide, Medicare billing rules, or how our service works.
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