Chiropractic billing · Alaska

Chiropractic insurance billing in Alaska.

Understand how chiropractic and multi-specialty claims are paid in Alaska. This guide explains auto-injury, Workers’ Comp, Medicare, Medicaid and commercial coverage so you can identify the payer, document care and manage filing and dispute deadlines.

AlaskaStatewide chiropractic billing rules
Last reviewedOctober 2026Sources57 references

Alaska’s commercial market is concentrated and dominated by Premera Blue Cross, with a Medicaid benefit that largely excludes adult chiropractic. MVA chiropractic claims hinge on third-party liability or optional MedPay/PIP, making documentation for at-fault and lien-style cases especially important. Alaska is a pure tort auto state with no mandatory PIP.

Overview

Billing considerations in Alaska

In Alaska, optional MedPay is the practical first-party medical coverage, and accident bills are paid per the policy at reasonable rates. Alaska is an at-fault/tort state with no no-fault mandate and no auto medical fee schedule. PIP is referenced in statute but generally is not even sold here.

File first-party MedPay with the patient’s OWN auto carrier; that coverage is generally primary over health insurance. Insurers must acknowledge within 10 working days, accept/deny within 15, and pay undisputed first-party claims within 30 working days (3 AAC 26); there is no fixed late-pay interest penalty, but unreasonable delay/denial of a first-party claim can be tort bad faith (third-party claimants get no direct bad-faith action).

WORKERS’ COMP: a mandatory CMS-based fee schedule applies, bills must be filed within 180 days and must include the chart notes/medical report to start the 30-day payment clock, provider bill appeals go to the Board within 60 days, medical disputes use EME/SIME, and late benefit payments carry a self-executing 25% penalty (7 days for non-award installments, 14 days for an award).

Keep proof of when and what you submitted — in WC it controls both the 180-day bar and the 30-day clock.

Auto injury

Car-accident (MVA) billing in Alaska

In Alaska, the available first-party medical coverage is Medical Payments (MedPay), which is optional. Alaska is a pure at-fault (tort) state for auto injuries. It has no no-fault/PIP mandate: required liability minimums are 50/100/25; UM/UIM coverage must be offered and may be rejected in writing.

Personal Injury Protection (PIP) is not required and, in practice, is generally not sold by carriers in Alaska (Alaska appears on no list of PIP/no-fault or mandatory-offer states). There is no Alaska auto medical fee schedule — accident medical bills under MedPay or a third-party liability claim are paid per the policy terms and reasonable/usual charges, not a state-set schedule.

Auto-claim timeliness is governed by the Division of Insurance’s Unfair Claim Settlement regulations (3 AAC 26), not the health-insurance prompt-pay statute.

The fee schedule

No state auto/MVA medical fee schedule. Alaska does not impose a statutory or regulatory fee schedule on auto-injury medical billing. MedPay and third-party liability claims are paid according to the policy and what is a reasonable charge — there is no RBRVS/Medicare-percentage cap for auto claims (unlike Workers’ Comp).

This was a prior low-confidence point and is now resolved: confirmed no auto fee schedule.

Who bills, and who can sue

File a first-party MedPay claim with the insurer whose policy covers the injured person and accident. The insured (or the provider/attorney acting on the insured’s behalf) notifies the carrier of an injury accident; the carrier opens a MedPay file and accepts bills for reimbursement up to the limit, regardless of fault.

The insurer is entitled to verification the injury arose from the accident — typically the police crash report, the insured’s statement, medical records tying treatment to the crash, and the provider’s bills/report. Providers commonly submit bills and records directly to the MedPay adjuster.

Whose policy pays first

No statutory order-of-priority because MedPay (and PIP) are optional, not mandated. The applicable auto and health policies determine coordination; Premera requires first-party auto coverage to be exhausted, denied or stopped before its health benefits apply; the at-fault driver’s liability coverage pays the balance of damages via a third-party claim.

MedPay carries reimbursement/subrogation rights against a third-party recovery (Maynard v. State Farm, 902 P.2d 1328 (Alaska 1995)); check the reimbursement clause and settlement allocation.

The payment clock

Set by Division of Insurance regs (3 AAC 26), in WORKING days: insurer must give written acknowledgement of a claim within 10 working days (3 AAC 26.040); accept or deny a first-party claim within 15 working days after receipt of acceptable evidence of loss, unless the policy sets a different period or a reasoned extension applies (3 AAC 26.070(a)(1)); pay the undisputed portion of a first-party claim within 30 working days (3 AAC 26.070(a)(2)); if investigation needs longer, give written notice and re-update every 45 working days (3 AAC 26.070(a)(1)).

Note: the 30-calendar-day / 15%-interest prompt-pay rule in AS 21.36.495 applies to HEALTH-CARE insurers, not auto MedPay/PIP, and should not be cited for auto claims.

If they pay late, reduce, or deny

No fixed statutory interest, penalty, or damages-multiplier for late auto-claim payment. The 3 AAC 26 standards and AS 21.36.125 (Unfair Claim Settlement Practices) are enforced administratively by the Division of Insurance (fines, license action) and do not create a private cause of action, and AS 21.36.125 sets no concrete day-count deadlines.

The real exposure is common-law bad faith: in the FIRST-party context (an insured pursuing their own MedPay/UM/UIM carrier) breach of the duty of good faith and fair dealing sounds in TORT and can support extra-contractual and punitive damages (punitives require proof by clear and convincing evidence of outrageous conduct / reckless indifference).

THIRD-party claimants have no direct bad-faith action against the at-fault driver’s liability insurer (O.K. Lumber Co. v. Providence Washington Ins. Co., 759 P.2d 523 (Alaska 1988)). Prevailing parties may also recover prejudgment interest and Rule 82 costs/fees.

Appealing a reduction

For a reduced or denied first-party MedPay payment, the insured can demand the insurer’s written basis (3 AAC 26 requires a denial to state the specific provisions, conditions, exclusions, and facts), dispute through the carrier, file a complaint with the Alaska Division of Insurance, and ultimately sue for breach of contract and first-party bad faith.

There is no administrative auto-billing appeal board; the forum is the carrier, the Division, then the courts.

Key statutes & rules
  • AS 28.20.445 (Uninsured/Underinsured Motorists coverage — must be offered, may be rejected in writing; does not reference PIP; PIP not mandated and generally unavailable in market)
  • AS 28.22 (Mandatory Automobile Insurance — liability minimums 50/100/25)
  • AS 21.36.125 (Unfair Claim Settlement Practices; no private cause of action; no fixed deadlines)
  • 3 AAC 26.040 (required claim communication — 10 working-day written acknowledgement)
  • 3 AAC 26.070 (prompt, fair, equitable settlement — 15-working-day accept/deny, 30-working-day pay-undisputed, 45-working-day updates)
  • 3 AAC 26.080 (motor-vehicle total-loss/property settlement standards)
  • Maynard v. State Farm, 902 P.2d 1328 (Alaska 1995) (MedPay reimbursement)
  • O.K. Lumber Co. v. Providence Washington Ins. Co., 759 P.2d 523 (Alaska 1988) (no third-party bad-faith duty)

Workers’ Comp

Work-injury billing in Alaska

Alaska Workers’ Compensation has a binding statutory framework: a mandatory CMS-based medical fee schedule, a hard 30-day payment clock that is triggered only when the bill is accompanied by the required medical report/chart notes, a 180-day provider billing deadline, a 60-day provider appeal window, and self-executing 25% penalties for late benefit payments.

Medical disputes run through controversion and the Workers’ Compensation Board (with EME/SIME), not a private utilization-review vendor.

The fee schedule

Yes — the Official Alaska Workers’ Compensation Medical Fee Schedule, mandated by AS 23.30.097 and published/updated by the Division of Workers’ Compensation. It is CMS-based: physician/professional services on the federal CMS Resource-Based Relative Value Scale (RBRVS); hospital outpatient and ambulatory surgery on the CMS Ambulatory Payment Classification (APC); inpatient hospital on the CMS Medicare Severity Diagnosis-Related Groups (MS-DRG).

All carriers, self-insured employers, and bill reviewers must use it to approve and pay provider charges.

The submission rule

A medical bill is payable ONLY if received by the employer/payer within 180 days after the later of

  • the date of service or
  • the date the provider knew of the claim and knew it was work-related (AS 23.30.097). Critically, the 30-day payment clock does not start until the bill is submitted together with the required completed medical report/chart notes under AS 23.30.095(c) — bills sent without the supporting report do not trigger the deadline. This report-with-bill requirement is the key unique submission rule.
The payment clock

Employer/carrier must pay an undisputed medical bill within 30 days after the LATER of receiving the provider’s bill OR a completed medical report as required by AS 23.30.095(c) (AS 23.30.097). On the indemnity side, the first installment of compensation becomes due on the 14th day after the employer has knowledge of the injury (AS 23.30.155(b)); the employer must begin paying or file a notice of controversion on or before the 21st day after knowledge (AS 23.30.155(d)).

Late benefit payments carry a penalty (see disputeProcess).

Disputes: necessity vs. amount

Denials/reductions of benefits are handled by a written notice of controversion. A provider whose bill is denied or reduced must file an appeal with the Workers’ Compensation Board within 60 days after receiving notice of the denial or reduction, or the right to contest is waived (AS 23.30.097).

Injured workers (or providers) file a Workers’ Compensation Claim and request a Board hearing; when a filed claim is controverted, request a hearing within two years after the controversion or obtain the Board extension allowed by AS 23.30.110(c). Medical disputes go through the Board; employer medical evaluations and a Board-selected SIME may be used for qualifying disagreements — Alaska uses this physician-evaluation/Board model rather than a formal private utilization-review (UR) vendor.

Under AS 23.30.155, the 25% late-payment penalty is self-executing on two triggers: an installment payable WITHOUT an award that is not paid within 7 days after it becomes due (subsec. (e)), and compensation payable under an AWARD not paid within 14 days after it becomes due (subsec.

(f)) — 25% of the unpaid installment, plus statutory interest. Subsection (e) permits timely controversion or Board relief for delay beyond the employer’s control; subsection (f) excepts review accompanied by a stay.

Key statutes & rules
  • AS 23.30.097 (Fees for medical treatment; CMS-based fee schedule; 30-day payment; 180-day billing; 60-day provider appeal)
  • AS 23.30.095 (medical benefits; required medical reports — subsec. (c))
  • AS 23.30.155 (Payment of compensation; first installment due day 14; pay-or-controvert by day 21; 7-day/14-day 25% late-payment penalties; interest)
  • AS 23.30.008 (Appeals Commission review/appeal)
  • Official Alaska Workers’ Compensation Medical Fee Schedule (Division of Workers’ Compensation)
Submission records and disputes in Alaska

Keep the bill, required records and payer acknowledgement together. A dated receipt helps establish delivery when following up on payment or a dispute.

Keep separate submission records for Alaska auto and workers’ compensation claims.

  • Workers’ Comp: the 180-day filing bar turns on the EMPLOYER/PAYER receiving the bill; the 30-day payment clock runs from the later receipt of the bill or required completed medical report (AS 23.30.097 + AS 23.30.095(c)). ACB submits WC claims electronically and gets an electronic acknowledgement of receipt within ~24 hours — concrete proof of delivery and of the submission date that protects against a carrier claiming the bill/report never arrived or arrived after the 180-day window, and that starts the 30-day payment clock cleanly.
  • MVA: the auto rules are softer (no fee schedule, no statutory interest penalty), but the 3 AAC 26 timeliness standards (10-working-day acknowledge, 15-working-day accept/deny, 30-working-day pay-undisputed) and first-party bad-faith exposure still reward a documented delivery date — ACB’s 24-hour electronic receipt for MedPay submissions time-stamps when the carrier’s clock started, which is exactly the kind of proof that matters if delay later becomes a first-party bad-faith issue. Keep the dated receipt with the bill and required records when tracking these deadlines.

Medicare

Billing Medicare for chiropractic in Alaska

Original Medicare coverage and notices

Original Medicare Part B covers medically necessary manual spinal manipulation to correct a subluxation (CPT 98940 to 98942). Use the AT modifier for active or corrective treatment; the modifier alone does not establish medical necessity.

For a usually covered service expected to be denied in a particular case, such as spinal manipulation that has become maintenance care, a valid ABN is required before treatment to transfer potential financial liability to the patient. Exams, X-rays and therapies performed by a chiropractor are statutorily excluded from this benefit; an ABN for those services is voluntary. Medicare Advantage uses separate plan coverage and notice procedures, not the Original Medicare ABN. See CMS guidance on advance notices and our chiropractic Medicare billing guide.

Your Medicare contractor in Alaska

Original Medicare Part B claims in Alaska are processed by Noridian Healthcare Solutions (JF). Check its applicable Local Coverage Determination and documentation requirements for the date of service.

Medicaid

Chiropractic under Alaska Medicaid

How Alaska Medicaid covers chiropractic

Alaska Medicaid chiropractic coverage for adults is very limited, essentially restricted to dual-eligible recipients who also have Medicare Part B. For recipients under 21, coverage is generally capped at 12 spinal manipulations and one chiropractic X-ray exam per calendar year, with authorization and a referral required for the youngest children; medically necessary additional services follow the EPSDT authorization process.

What chiropractors may bill in Alaska

Alaska DCs practice under AS 08.20 and generally bill for chiropractic adjustment/spinal manipulation, examinations and diagnosis, and X-rays for diagnostic interpretation. Through ancillary methodology with appropriate training, they may also provide and bill for physiotherapy modalities, rehabilitation, and patient education; the scope excludes prescription drugs, surgery, and therapeutic X-ray.

Commercial payers

Commercial payers and networks in Alaska

Commercial carriers in Alaska

Carriers listed for Alaska include Premera Blue Cross Blue Shield of Alaska; Moda Health Plan; Aetna; UnitedHealthcare; Cigna Health & Life. Check the member’s product, network, claim destination and applicable chiropractic policy.

Delegated chiropractic networks (ASH, Optum, etc.)

For chiropractic/physical-medicine benefits, the key delegated network manager active in Alaska is Optum Physical Health (formerly OptumHealth Physical Health / ACN), which administers UnitedHealthcare’s chiropractic and outpatient-therapy network and utilization management; for UHC plans, the treatment-plan prior authorization (number of visits) is reviewed by Optum Physical Health (provider portal: myoptumhealthphysicalhealth.com), and for UHC Medicare Advantage, the October 1, 2026 reduction list removes prior authorization for spinal CMT codes 98940-98942, subject to plan-specific exceptions. Therapy and commercial requirements remain code- and product-specific; check the portal for the member, especially a D-SNP, whose separate reduction table does not list these CMT codes.

Premera publishes eviCore by Evernorth review for outpatient rehabilitation and Carelon Medical Benefits Management review for select services; use the member’s product and the service code to choose the correct route.

American Specialty Health (ASH/ASHLink) is the national delegated chiro/acupuncture/PT network for carriers such as Aetna, Cigna, and several Anthem/Blue plans, and it can govern claims/auths where those carriers’ members are treated in Alaska, but ASH is not a confirmed dominant Alaska-market delegate the way Optum (for UHC) is.

Bottom line: verify the member’s specific plan, because where the claim and authorization go (direct to the carrier vs. Optum Physical Health vs. eviCore/Carelon vs. ASH) depends on the carrier and product. Confirm current arrangements at point of service.

How the major payers handle chiropractic here

Chiropractic billing in Alaska is dominated by Premera Blue Cross Blue Shield of Alaska and UnitedHealthcare/Optum, and the recurring pitfalls are medical-necessity and treatment-plan/authorization rules alongside Alaska’s product-specific chiropractic protections.

Premera covers chiropractic manipulative treatment (CMT) only when medically necessary for a diagnosed neuromuscular condition expected to improve/resolve with standard care (manual or instrument-assisted manipulation only); wellness, preventive, and maintenance therapy are typically not covered, and active-care documentation, a clear treatment plan, and measurable functional improvement (to avoid ‘maintenance’ denials) are essential.

Premera routes outpatient rehab/physical-medicine prior authorization through eviCore by Evernorth and certain services through Carelon, so chiropractors providing therapy/PT-style services (modalities, therapeutic exercise) frequently hit prior-auth and visit-cap requirements distinct from the manipulation benefit.

For UnitedHealthcare products still subject to Optum Physical Health authorization, submit a treatment plan specifying the number of visits (initial evaluation exempt; up to 6 visits within 8 weeks covered without clinical review under the earlier 2025 MA rules).

UHC’s MA code list removes prior authorization for spinal CMT 98940-98942 effective October 1, 2026, subject to plan-specific exceptions. The separate D-SNP list does not include these CMT removals. Check the member’s product and CPT; commercial and other therapy authorization rules remain product- and code-specific.

Common modifier/coverage traps: appending the AT (active treatment) modifier on CMT for Medicare/MA payers and avoiding maintenance billing; correct CMT region coding (98940-98942) with a payable spinal diagnosis; and not over-billing modalities/exams without supporting documentation.

Alaska’s 2026 EHB benchmark includes 20 chiropractic visits per year for applicable individual and small-group plans, and AS 21.86.075 protects HMO enrollees’ access to licensed chiropractors. Apply the member’s benefit limits and the requirements for that plan. Note for context:

Alaska Medicaid covers chiropractic only narrowly (children under 21 ordinarily limited to 12 spinal manipulations and one chiropractic X-ray per calendar year, with medically necessary additional services available through the EPSDT authorization process, with service authorization and referral required for recipients under age 6; adult coverage is limited to those with Medicare Part B).

Always verify visit limits, modifier rules, and the delegated administrator per the member’s specific plan.

Timely filing

Filing deadlines in Alaska: they differ by payer

Timely-filing deadlines in Alaska DIFFER sharply by payer type: Medicare and Alaska Medicaid both run 12 months from the date of service, dominant commercial payers (e.g., Premera) run up to 365 days but contracts may be far shorter (often 90-180), workers’ comp has a 180-day medical-bill filing limit measured from the later of service or knowledge of an employment-related injury, alongside the 14-day provider-report and 30-day employer-payment rules, and auto PIP/Med-Pay has no fixed statutory deadline (policy-driven, with a 2-year tort SOL).

Track the correct deadline per payer for every claim.

Commercial / private

Commercial/private-payer initial-claim windows in Alaska are set by the provider contract or payer policy, not by a single state statute, so confirm per payer and per contract. The common range runs roughly 90-180 days, though several major payers allow up to 365 days.

Notably, Premera Blue Cross Blue Shield of Alaska (the dominant commercial carrier) prefers claims within 60 calendar days but accepts them no later than 365 calendar days from the date of service; claims received after 12 months are denied with no member liability.

Provider filing is separate from Alaska’s health-insurer payment rule in AS 21.36.495; Premera also publishes its own clean-claim standard (pay/deny 95% of clean claims within 30 days of receipt, with 15% annual interest on late clean claims).

As of 2025-2026; verify each payer’s current provider manual.

Medicare

12 months (one calendar year) from the date of service. This is a federal rule (42 CFR 424.44; Social Security Act 1842(b)(3)), effective for services on or after January 1, 2010, and applies in Alaska via the Part A/B MAC (Noridian, Jurisdiction F).

Claims received after 12 months are denied as untimely and that untimeliness determination is generally not appealable; only narrow CMS exceptions apply (e.g., administrative error, retroactive eligibility). Stated plainly: file within 12 months of DOS.

Medicaid

12 months from the date of service. Alaska Medicaid (Department of Health; fiscal agent Conduent/Gainwell) requires all claims to be filed within 12 months of the date services were provided, under 7 AAC 145.005(c). Retain the third-party EOB for coordinated claims. The regulation provides a specific later-established-eligibility extension; 7 AAC 105.270(b) also addresses department error, timely-but-unprocessed claims and referenced good cause in a filing-deadline appeal. For payment adjustments, use the current provider-manual procedure; a provider first-level payment appeal under 7 AAC 105.270 is a separate process due within 180 days of the disputed remittance advice.

Source: Alaska Medical Assistance Provider Billing Manual, Timely Filing of Claims.

Workers’ Comp

Alaska WC medical bills must be submitted within 180 days after the later of the service date or the provider’s knowledge that the injury or illness was employment-related (AS 23.30.097(h)); a payment appeal must be made within 60 days after denial (AS 23.30.097(i)). Two additional regulatory timers govern reports and payment.

  • 8 AAC 45.086: a provider who renders services must serve a report on the employer no later than 14 days after each service, and the board may, in its discretion, deny the provider’s claim for payment if this is not met.
  • 8 AAC 45.082(d): medical bills are due and payable no later than 30 days after the employer receives the provider’s bill plus the required completed report; if the employer controverts or short-pays, it must notify the employee and provider in writing within that 30 days. Practically, bills should be submitted promptly with the required physician’s report, and the overall right to benefits is tied to the worker’s underlying claim and the Act’s notice/limitation periods. Confirm current text with the Alaska Workers’ Compensation Board, as the medical regulations and fee schedule are periodically amended.
Auto / PIP / Med-Pay

Alaska is an at-fault (tort) state, not a no-fault state, and PIP is NOT required (optional MedPay covers eligible medical expenses up to the purchased policy limit). There is NO fixed statutory deadline for submitting medical bills or notice to an auto PIP/Med-Pay insurer; submission timing and proof-of-loss requirements are governed by the individual auto policy contract, so the practical norm is to bill promptly per the policy’s terms (often ‘as soon as reasonably possible’/proof of loss within a stated period).

The underlying liability/bodily-injury claim is bound by Alaska’s 2-year personal-injury statute of limitations (AS 09.10.070). Confirm the specific PIP/Med-Pay endorsement terms with the auto carrier.

These deadlines come from state insurance law and payer policy. State-law protections generally reach fully-insured plans only; self-funded (ERISA) employer plans follow federal rules and their own plan terms instead, so confirm the plan’s funding type at eligibility.

Billing checklist

Prepare the claim and plan your follow-up

  • Identify the coverage and member product. For Medicare, distinguish Original Medicare from Medicare Advantage.
  • Check the claim destination, network status and any authorization requirement for the service and date.
  • Match the billed services to the clinical record and applicable payer instructions.
  • Record the filing deadline and retain the bill, required attachments and submission acknowledgement.
  • For a reduction or denial, use the payer explanation, dispute deadline and supporting records to prepare your response.

City guides

Billing in Alaska cities

Choose a city to explore its payer mix, Medicare locality and local claim details alongside the state rules above.

AnchorageFairbanksJuneauWasillaSitkaKetchikanKenaiKodiak

FAQ

Common questions

Yes. ACB works remotely inside the existing EHR for chiropractic and multi-specialty practices throughout Alaska.

In Alaska, the available first-party medical coverage is Medical Payments (MedPay), which is optional. Alaska is a pure at-fault (tort) state for auto injuries. It has no no-fault/PIP mandate: required liability minimums are 50/100/25; UM/UIM coverage must be offered and may be rejected in writing. See the auto-billing section above for the full rules. Retain the bill, supporting records and payer acknowledgement of receipt.

Alaska Workers’ Compensation has a binding statutory framework: a mandatory CMS-based medical fee schedule, a hard 30-day payment clock that is triggered only when the bill is accompanied by the required medical report/chart notes, a 180-day provider billing deadline, a 60-day provider appeal window, and…

WC: bill must reach the employer/payer within 180 days of service (or of when the provider knew of the work-relatedness), and the required completed medical report under AS 23.30.095(c) is separately required for payment, with Board relief available under that statute; the 30-day clock runs from the later receipt of the bill or completed report.

Alaska Medicaid chiropractic coverage for adults is very limited, essentially restricted to dual-eligible recipients who also have Medicare Part B. For recipients under 21, coverage is generally capped at 12 spinal manipulations and one chiropractic X-ray exam per calendar year, with authorization and a referral required for the youngest children; medically necessary additional services follow the EPSDT authorization process.

ACB charges 7% of net collections or a $1,500/month minimum, all-inclusive and month-to-month. See our pricing page or cost guide.

Sources

Where these rules come from

Follow the citations to find the rule behind a coverage, fee or filing question in Alaska. Match the source’s effective date to the claim before relying on it.

Educational information, not legal or financial advice

This general billing guide is for Alaska chiropractic and multi-specialty practices. It is educational information, not legal, tax or medical-coding advice, and creates no professional relationship. Confirm coverage, fee schedules, deadlines and claim-specific exceptions with the relevant agency or payer sources cited above, the payer, or qualified counsel before acting.

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