Chiropractic billing · Texas
Chiropractic insurance billing in Texas.
Understand how chiropractic and multi-specialty claims are paid in Texas. This guide explains auto-injury, Workers’ Comp, Medicare, Medicaid and commercial coverage so you can identify the payer, document care and manage filing and dispute deadlines.
Texas has a large motor-vehicle-accident chiropractic market built on optional-but-waivable PIP layered over a tort liability system, so practices must skillfully coordinate PIP, med-pay, third-party liability, and health-plan billing. Combined with a tightly regulated workers’ comp fee guideline and prompt-pay deadlines, accurate claim sequencing and documentation are essential to getting paid.
Overview
Billing considerations in Texas
In Texas, on PIP your leverage is documentation and timing – the insurer generally must pay within 30 days of getting satisfactory proof of the claim, and missing that generally triggers a 12% penalty plus reasonable attorney’s fees and interest, without anyone having to prove bad faith (the separate Chapter 542 prompt-pay law adds an 18%-per-year interest remedy on improperly delayed first-party claims).
Texas is an at-fault state with no auto medical fee schedule. Workers’ comp is the opposite: a state Medicare-based fee schedule governs the price, but you generally WAIVE payment entirely if you don’t bill within 95 days of service, and the carrier generally must pay, reduce, deny, or move to audit within 45 days.
Underpaid comp bills go through carrier reconsideration, then DWC Medical Fee Dispute Resolution (DWC Form-060, generally within one year of the date of service); medical-necessity denials go a separate route through an Independent Review Organization.
In both systems, locked-in proof of when the payor received your bill is what protects the deadlines that make penalties and disputes work in your favor. This is general education, not legal advice.
Auto injury
Car-accident (MVA) billing in Texas
In Texas, auto insurers must offer Personal Injury Protection (PIP) – a minimum of about $2,500 per person, which the insured can reject only in writing; Medical Payments (Med-Pay) is also commonly sold. Both PIP and Med-Pay are first-party coverages that pay regardless of fault.
PIP generally pays reasonable and necessary medical expenses (and typically a portion of lost income and reasonable household-services costs) up to the policy limit, with no health-network or pre-authorization requirement. Texas is an at-fault (tort) state, not a no-fault state, so there is no PIP-suit-style no-fault litigation regime.
The practical billing reality: a chiropractor bills PIP/Med-Pay directly, and the file fills up fast against modest limits, so getting clean, timely, fully-documented bills in front of the adjuster early matters more here than in fee-schedule states.
no state-mandated auto medical fee schedule. PIP/Med-Pay pay ‘reasonable and necessary’ charges – effectively usual & customary. Because there is no statutory schedule and no provider network, insurers cannot point to a fee guideline to justify cuts; reductions are typically made on a ‘reasonableness’ theory and are generally contestable.
A non-contracted provider is generally not bound to any discounted rate, and Texas courts have at times been skeptical of auto insurers unilaterally ‘discounting’ bills to a self-defined reasonable amount. As of 2025-2026.
Generally, the PIP insurer must pay benefits not later than the 30th day after it receives satisfactory proof of the claim (Tex. Ins. Code Sec. 1952.156). Separately, the Texas Prompt Payment of Claims Act (Insurance Code Chapter 542) imposes claim-handling deadlines on first-party auto claims – generally, acknowledge and begin investigating within ~15 days of notice, accept or reject within ~15 business days after receiving the items needed to finalize proof of loss, and pay an accepted claim within ~5 business days; broadly, delaying payment beyond ~60 days after receiving the requested items can expose the insurer to the Chapter 542 remedy.
As of 2025-2026.
Two overlapping penalty tracks, both generally treated as not requiring proof of bad intent:
- Late PIP benefits – if benefits are overdue, the claimant is generally entitled to recover a 12% penalty plus reasonable attorney’s fees plus interest from the date the amounts became overdue (Tex. Ins. Code Sec. 1952.157); this is generally triggered by missing the statutory deadline.
- Chapter 542 (Prompt Payment of Claims Act) – generally 18% per year on the claim amount as damages, plus reasonable and necessary attorney’s fees, on improperly delayed first-party claims (the reduced/variable rate added in 2017 applies to certain Chapter 542A property/weather claims, not to ordinary auto first-party claims). Common-law bad-faith claims are a separate, higher-bar track. As of 2025-2026.
Because there is no fee schedule, the leverage in a PIP/Med-Pay reduction is documentation of reasonableness and timeliness, not a regulatory dispute board. When an auto insurer cuts a chiropractic bill to its own ‘reasonable’ figure, a non-contracted provider can generally push back with chart notes and proof the charge is consistent with the provider’s usual fees – and PIP’s 30-day payment rule carries a 12% penalty plus attorney’s fees; the separate Chapter 542 remedy addresses improperly delayed first-party claims.
ACB’s electronic submission with a confirmed electronic acknowledgement of receipt within ~24 hours nails down exactly when the insurer received proof of the claim, which is the event that starts the PIP 30-day payment clock and its penalty exposure – removing the insurer’s ‘we never got it / we got it later’ defense.
ACB also drafts reduction appeals and attaches the required chart notes on the provider’s behalf. This is general education, not legal advice.
- Tex. Ins. Code Chapter 1952, Subchapter D – Personal Injury Protection (PIP)
- Tex. Ins. Code Sec. 1952.153 – PIP minimum required offer (~$2,500 per person)
- Tex. Ins. Code Sec. 1952.156 – 30-day payment deadline after satisfactory proof of the claim
- Tex. Ins. Code Sec. 1952.157 – 12% penalty + reasonable attorney’s fees + interest for overdue PIP
- Tex. Ins. Code Chapter 542 – Prompt Payment of Claims Act (18% interest + attorney’s fees)
Workers’ Comp
Work-injury billing in Texas
Texas workers’ comp uses a state medical fee schedule and a structured, multi-step dispute system run by the Texas Department of Insurance, Division of Workers’ Compensation (DWC). The DWC sets Medical Fee Guidelines (28 TAC Chapter 134) tied to Medicare methodology, with annual conversion factors.
Two timing traps drive chiropractor cash flow: providers generally must BILL within 95 days of the date of service or waive payment, and carriers generally must take final action on a complete bill within 45 days. Disputes split into two separate tracks – fee/amount disputes (Medical Fee Dispute Resolution) versus medical-necessity disputes (Independent Review Organization) – each with its own path, and the fee track generally requires a request for reconsideration to the carrier first.
Texas has no fixed chiropractic visit cap but mandates ODG-based treatment limits (preauthorization for care exceeding/not addressed by ODG) and requires comp-specific DWC modifiers (W1, FC, WC/WH, V3-V5, etc.) on CPT codes.
YES. The DWC sets the Medical Fee Guideline (28 Tex. Admin. Code Ch. 134, e.g. Sec. 134.203/.210 for professional and WC-specific services), based on current CMS/Medicare reimbursement methodology with state conversion factors. For services provided in calendar year 2026, the professional conversion factors are reported as $72.07 (most office-setting service categories) and $90.48 (surgery in a facility setting); 2025 had its own factors.
Care delivered through a certified WC network can be reimbursed at contracted rates instead. As of 2025-2026.
Texas requires preauthorization for many services (e.g., spinal surgery, outpatient surgical services, certain physical/occupational therapy) and uses utilization review for medical necessity (28 TAC Sec. 134.600). A reconsideration/appeal to the carrier (Sec. 133.250) generally must reference the original bill and the same billing codes, dates of service, and amounts, include a copy of the carrier’s explanation of benefits (or documentation that one was requested), and provide a bill-specific, substantive explanation giving a rational basis to modify the prior denial or payment.
Network vs. non-network status changes which rules and rates apply, so providers should confirm whether the injured worker is in a certified WC health care network.
Generally: the provider must submit the medical bill within 95 days of the date of service or waive the right to payment (28 TAC Sec. 133.20). The carrier generally must take final action – pay, reduce, deny, or determine to audit – not later than 45 days after receiving a complete medical bill (28 TAC Sec. 133.240); if it audits, it generally pays 85% of the fee-guideline or contracted amount within 45 days and completes the audit within ~160 days (28 TAC Sec. 133.230).
Payments made on or after the 60th day after receipt generally must include interest. As of 2025-2026.
Two tracks.
- Medical FEE/amount disputes (carrier paid less than the fee guideline, or denied on a billing basis): the provider generally first files a request for reconsideration with the carrier (28 TAC Sec. 133.250), generally no later than 10 months from the date of service, then escalates to DWC Medical Fee Dispute Resolution (MFDR/MDR) using DWC Form-060, generally filed within ONE YEAR of the date(s) of service in dispute (with limited exceptions). An MFDR decision can generally be appealed by requesting a Benefit Review Conference (BRC) within ~20 days (DWC Form-045M), then a contested-case hearing at the State Office of Administrative Hearings (SOAH) (or, by agreement, arbitration), then judicial review.
- Medical-NECESSITY disputes (preauthorization or retrospective denial as not reasonable/necessary): the provider appeals the adverse determination to the carrier/utilization review agent, then requests Independent Review Organization (IRO) review; the IRO generally decides within ~20 days for prospective/concurrent disputes or ~30 days for retrospective disputes. As of 2025-2026.
summary: Texas keeps standard CPT but layers on mandatory DWC-specific WC modifiers that are unique to comp. A chiropractor billing these services without the correct Texas modifier is non-compliant. mandatoryModifiers: [‘W1 (case management);
FC (functional capacity eval on 97750); WC/WH (work conditioning/hardening on 97545/97546); MR/CP (97799); and V3-V5, VR, MI and NM on the applicable MMI/impairment-rating examination codes. Designated-doctor modifiers differ by examination purpose (28 TAC 134.210).’]
summary: No fixed chiropractic visit cap. Texas has adopted ODG by rule; treatment that exceeds or is not addressed by ODG requires preauthorization (28 TAC 134.600), and ODG bounds manipulation frequency/duration. cap: No statutory visit count. Manipulation frequency and duration follow the condition-specific ODG guideline and documented medical necessity. Treatment exceeding or not addressed by ODG requires preauthorization (28 TAC 134.600). authorizationProcess:
Services exceeding or not addressed by ODG require preauthorization; care is policed through preauthorization and utilization review for medical necessity.
- 28 Tex. Admin. Code Chapter 134 – Medical Fee Guidelines (e.g. Sec. 134.203/.210)
- 28 Tex. Admin. Code Sec. 133.20 – 95-day medical bill submission by health care provider
- 28 Tex. Admin. Code Sec. 133.240 – Medical payments and denials (carrier 45-day final action; 60-day interest)
- 28 Tex. Admin. Code Sec. 133.230 – Insurance carrier audit (85% payment within 45 days; audit within ~160 days)
- 28 Tex. Admin. Code Sec. 133.250 – Reconsideration for payment of medical bills
- 28 Tex. Admin. Code Sec. 133.307 – Medical Fee Dispute Resolution (MFDR/MDR), DWC Form-060
- 28 Tex. Admin. Code Sec. 133.308 – Medical dispute resolution of medical-necessity disputes (IRO)
- 28 Tex. Admin. Code Sec. 134.600 – Preauthorization and utilization review
- Tex. Labor Code Title 5 (Workers’ Compensation Act)
Keep the bill, required records and payer acknowledgement together. A dated receipt helps establish delivery when following up on payment or a dispute.
In Texas the two hard claim types reward different things, and ACB’s electronic submission with a confirmed acknowledgement of receipt within ~24 hours helps on both. On auto (PIP) there is NO fee schedule, so the only clock that creates leverage is the 30-day payment deadline that starts when the insurer receives proof of the claim – an documented electronic receipt fixes that date and exposes the insurer to the 12% PIP penalty (Tex.
Ins. Code Sec. 1952.157) and to the 18% prompt-pay remedy under Chapter 542 if it stalls. On workers’ comp, where a provider generally WAIVES payment if the bill misses the 95-day window and the carrier generally must take final action within 45 days, proof of exactly when the carrier received the bill protects the 95-day deadline and starts the 45-day carrier clock.
ACB also writes the reconsideration/appeal (the carrier reconsideration step under Sec. 133.250 that generally precedes Medical Fee Dispute Resolution) and attaches the required documentation – the original bill, the carrier’s EOB/EOR, and a bill-specific position statement.
Medicare
Billing Medicare for chiropractic in Texas
Original Medicare Part B covers medically necessary manual spinal manipulation to correct a subluxation (CPT 98940 to 98942). Use the AT modifier for active or corrective treatment; the modifier alone does not establish medical necessity.
For a usually covered service expected to be denied in a particular case, such as spinal manipulation that has become maintenance care, a valid ABN is required before treatment to transfer potential financial liability to the patient. Exams, X-rays and therapies performed by a chiropractor are statutorily excluded from this benefit; an ABN for those services is voluntary. Medicare Advantage uses separate plan coverage and notice procedures, not the Original Medicare ABN. See CMS guidance on advance notices and our chiropractic Medicare billing guide.
Original Medicare Part B claims in Texas are processed by Novitas Solutions (JH). Check its applicable Local Coverage Determination and documentation requirements for the date of service.
Medicaid
Chiropractic under Texas Medicaid
Texas Medicaid covers spinal chiropractic manipulative treatment (98940-98942 with the AT modifier) for an acute condition or an acute flare of a chronic condition. The standard benefit allows up to 12 visits in 12 consecutive months, counted from the first treatment date, with no more than one visit per day.
TMHP does not require prior authorization for this CMT benefit. Maintenance care and exams, X-rays, physical therapy and other adjunctive services furnished by chiropractors are not reimbursed under this benefit. Check the member’s Medicaid program and MCO instructions;
CHIP and individualized EPSDT requests require separate review. Source: TMHP Medical and Nursing Specialists, Physicians, and Physician Assistants Handbook, sections 2.2-2.3: View source
Texas DCs generally bill for nonsurgical spinal adjustment and manipulation to address the subluxation complex and musculoskeletal biomechanics, along with evaluation/management exams, radiologic studies, and physical-medicine modalities such as therapeutic exercise and electrical stimulation.
They typically may not prescribe drugs or perform surgery, and billing is done with standard CPT and HCPCS codes.
Commercial payers
Commercial payers and networks in Texas
Carriers listed for Texas include Blue Cross Blue Shield of Texas (HCSC); UnitedHealthcare; Aetna (CVS Health); Cigna; Humana; Ambetter (Centene). Check the member’s product, network, claim destination and applicable chiropractic policy.
In Texas, chiropractic and physical-medicine benefits may be administered DIRECTLY by the health plan or ‘carved out’ to a delegated specialty network manager — and which one determines where credentialing, prior auth/treatment plans, and CLAIMS must go.
- American Specialty Health (ASH / ashlink.com, ashcompanies.com) operates in Texas and is delegated by CIGNA for chiropractic (and acupuncture), handling network management, credentialing, contract administration, utilization management, medical-necessity review, and claims processing for Cigna members; ASH and Cigna also launched a delegated freestanding physical-therapy/occupational-therapy network in Texas. ASH likewise manages chiropractic nationally for plans such as Aetna and Anthem lines, where ASH administers the benefit, confirm network participation under the provider agreement and use the current Client Summary for review requirements and the claim destination: View source. Confirm the claim destination and review requirements in the applicable ASH Client Summary: View source.
- Optum / Optum Physical Health (a UnitedHealth Group company) manages the chiropractic/physical-health network for UnitedHealthcare. For dates of service from October 1, 2026, UHC removes prior authorization for spinal CMT 98940-98942 on its Medicare Advantage code list, subject to plan-specific exceptions. The separate D-SNP list does not include these CMT removals; other products and therapy codes have separate requirements.
- CONTRAST — Blue Cross and Blue Shield of Texas (BCBSTX) generally administers chiropractic IN-HOUSE under its own clinical payment/coding policy (CPCP016, Chiropractic Care Services) rather than carving out to ASH, so for most BCBSTX plans claims and medical-necessity review stay with BCBSTX. ALWAYS confirm on the member’s card/portal whether chiropractic is delegated (ASH or Optum) or handled by the plan, because that determines where authorizations and claims go.
What actually trips up chiropractic billing in Texas:
- Delegation routing — Cigna chiropractic typically runs through ASH and UnitedHealthcare through Optum Physical Health, while BCBSTX usually keeps chiropractic in-house (CPCP016); confirm the destination for each claim or authorization request under the member’s current product instructions. Confirm the delegate before submitting.
- Texas chiropractic NONDISCRIMINATION mandate — Texas Insurance Code Chapter 1451 (Access to Certain Practitioners) lets an insured select a chiropractor for covered services within the chiropractor’s license, bars insurers from paying or reimbursing LESS for a covered service simply because a chiropractor (rather than another practitioner) performed it, and bars denying covered physical modalities/procedures solely because a chiropractor performed them within scope. This is a real billing lever in Texas — but it equalizes covered services; it does NOT create new benefits, override plan visit caps/medical-necessity rules, or guarantee payment for non-covered/maintenance care.
- Visit caps + treatment-plan/medical-necessity gating — check the member’s benefit terms for covered codes, visit allowances and any unit limits. For ASH benefits, confirm whether review is required and whether a Clinical Performance System allowance applies under the current Client Summary and provider agreement: View source. Document acute medical necessity, functional goals, and measurable progress.
- UHC/Optum Medicare Advantage PA — Medicare-covered manipulation (98940-98942 with the AT modifier) no longer requires prior authorization under UHC’s MA code list effective October 1, 2026, subject to plan-specific exceptions (initial evaluation exempt; maintenance excluded). The separate D-SNP list does not include these CMT removals. Check the member’s product and CPT; commercial and other therapy authorization rules remain product- and code-specific.
- Modifiers and Medicare coverage rules — expect the AT (active/corrective treatment) modifier on Medicare/MA spinal CMT, correct GA/GY/GZ and -59/-XU usage for distinct services, and remember traditional Medicare covers ONLY manual spinal manipulation to correct a subluxation (exams, x-rays, and therapy modalities are statutorily excluded under Medicare chiropractic).
- Texas Medicaid: the standard CMT benefit allows 98940-98942 with the AT modifier for acute care, up to 12 visits over 12 consecutive months starting with the first treatment, and at most one visit per day. TMHP does not require prior authorization for this benefit. Maintenance and adjunctive services furnished by chiropractors are excluded. Check the member’s Medicaid program and MCO instructions separately. Source: TMHP handbook, sections 2.2-2.3: View source.
- Auto/PIP friction — $2,500 minimum PIP is quickly exhausted, carriers commonly apply ‘reasonable and necessary’ bill review and may demand records, and chiropractors cannot use the Texas hospital-lien statute — so use letters of protection/assignments and bill PIP/Med-Pay promptly. Not legal advice — verify benefits and current rules per payer.
Timely filing
Filing deadlines in Texas: they differ by payer
Timely-filing deadlines DIFFER by payer type in Texas, and several are unusually short: Texas Medicaid (FFS and managed care) AND state-regulated COMMERCIAL plans AND Workers’ Comp all share a 95-DAY filing clock (Medicaid via TMPPM/UMCM with a 365-day federal backstop; commercial via the statutory prompt-pay floor in Ins.
Code 1301.102/843.337; WC via 28 TAC 133.20), Medicare is ~12 months, and auto/PIP has no fixed statutory submission deadline (policy-driven). Because the 95-day rule recurs across so many payer types here, missing it is the dominant cause of forfeited Texas claims — but it does NOT apply to self-funded ERISA, out-of-state, or Medicare/MA plans, which set their own deadlines.
Verify the exact window per payer and contract before relying on any single number.
Texas is unusual: it sets a STATUTORY 95-DAY filing floor for state-regulated commercial plans, so commercial here is NOT purely contract-set. Under Texas Insurance Code Sec. 1301.102 (PPO/preferred-provider benefit plans) and Sec. 843.337 (HMOs), and the prompt-pay rules in 28 TAC Chapter 21, Subchapter T, a physician/provider must submit a clean claim within 95 DAYS after the date the service was provided; a provider who fails to file within 95 days generally FORFEITS the right to payment (and may not bill the enrollee), with a limited catastrophic-event exception.
A carrier and provider may agree BY CONTRACT to a LONGER (never a shorter) filing window, so the practical initial-filing window runs from the 95-day statutory minimum up to the longer period in your participating-provider agreement (for example, 180 days or up to a year) — confirm per payer/contract.
CRITICAL SCOPE LIMIT: the Texas prompt-pay statute and its 95-day rule apply to TDI-regulated HMOs, PPO/EPO preferred-provider plans — they do NOT govern self-funded ERISA plans, out-of-state plans, Medicare/Medicare Advantage, Medicaid HMOs, CHIP, or government/school/church plans, which set their own (often different) deadlines.
Texas prompt-pay context (how fast the PLAN must pay YOU): on a clean claim a carrier must pay/deny within 30 days for ELECTRONIC claims and 45 days for paper/non-electronic claims after receipt, with statutory penalties for late payment (Ins.
Code Sec. 843.338, Sec. 1301.103; 28 TAC Subch. T). As of 2025-2026; verify the exact window per payer and contract.
Federal limit: generally 12 months (one calendar year) from the date of service to submit an initial Medicare fee-for-service claim. Set by the Social Security Act (Sec. 1842(b)(3)) and CMS, not by Texas (Texas’s Part A/B MAC is Novitas Solutions, Jurisdiction H).
Medicare Advantage plans set their own contractual deadlines (often similar, up to ~12 months) — confirm per plan.
Texas Medicaid (traditional fee-for-service): TMHP must RECEIVE the claim within 95 DAYS of the date of service — one of the tightest Medicaid filing limits in the country — per the Texas Medicaid Provider Procedures Manual (TMPPM), Vol. 1, Claims Filing section, and 1 TAC Sec. 354.1003.
A separate FEDERAL backstop of 365 days (12 months) from the date of service also applies (42 CFR 447.45), and exceptions to the 95-day deadline (e.g., catastrophic event, retroactive eligibility) are only considered for claims still within the 365-day federal window.
Special timing: for retroactive eligibility the 95 days runs from the eligibility ‘add date’ (but the 365-day federal limit still applies); when another insurer is primary the limit is 95 days from the other resource’s date of disposition;
Medicare crossover claims must reach TMHP within 95 days of the Medicare disposition date. Appeals are due within 120 days of the disposition date. IMPORTANT: most Texas Medicaid recipients are in MANAGED CARE (STAR, STAR+PLUS, STAR Kids, STAR Health) and CHIP; under the HHSC Uniform Managed Care Manual the MCO must receive the initial claim within 95 DAYS of the date of service and must allow at least 120 days to appeal — always bill the member’s specific MCO to its own deadline.
Texas Workers’ Comp: a health care provider must submit the medical bill no later than the 95th DAY after the date the services were provided, per 28 TAC Sec. 133.20(b) and Texas Labor Code Sec. 408.0272. Missing this window is HIGH-STAKES — a provider who does not bill timely loses the right to reimbursement for that bill (limited statutory exceptions in Labor Code Sec. 408.0272(b)-(d), e.g., for an erroneous-carrier submission, give 95 days from notice of the error).
On the carrier side, the insurance carrier must take final action (pay, deny, or audit) on a complete medical bill not later than the 45th day after receipt (28 TAC Sec. 133.240). Provider remedies after a denial/reduction: request reconsideration with the carrier (28 TAC Sec. 133.250), and a Medical Fee Dispute Resolution (MFDR) request to the TDI Division of Workers’ Compensation must generally be filed within ONE YEAR of the dates of service in dispute (DWC Form-060).
Submit promptly on the correct standardized form and follow the carrier/TPA e-billing instructions.
Texas is an AT-FAULT (tort) state with NO no-fault system, but it does have PIP (Personal Injury Protection) — and unlike Florida there is NO fixed statutory bill-submission look-back deadline for PIP. Under Texas Insurance Code Sec. 1952.151-1952.152, insurers must OFFER at least $2,500 of PIP with every auto liability policy (higher limits, commonly $5,000/$10,000, are available); coverage applies regardless of fault and is not subject to subrogation.
The submission/notice timeframe for PIP and for first-party Medical Payments (Med-Pay) is POLICY-DRIVEN, not set by statute — submit bills (typically on a CMS-1500 or the carrier’s form) promptly per the policy’s notice/proof-of-loss terms.
Practical norms: bill PIP/Med-Pay promptly to preserve the benefit; for third-party (at-fault liability) and UM/UIM claims, charges are usually presented on a list at release from care and resolved at settlement (often on a letter-of-protection/lien basis — note the Texas hospital-lien statute, Property Code Ch. 55, does NOT extend to chiropractors and does not attach to PIP/Med-Pay/UM benefits).
The underlying bodily-injury tort claim is governed by Texas’s 2-year personal-injury statute of limitations (Civ. Prac. & Rem. Code Sec. 16.003); a PIP breach-of-contract suit follows the 4-year contract limitations period. Confirm each policy’s notice/submission terms.
These deadlines come from state insurance law and payer policy. State-law protections generally reach fully-insured plans only; self-funded (ERISA) employer plans follow federal rules and their own plan terms instead, so confirm the plan’s funding type at eligibility.
Billing checklist
Prepare the claim and plan your follow-up
- Identify the coverage and member product. For Medicare, distinguish Original Medicare from Medicare Advantage.
- Check the claim destination, network status and any authorization requirement for the service and date.
- Match the billed services to the clinical record and applicable payer instructions.
- Record the filing deadline and retain the bill, required attachments and submission acknowledgement.
- For a reduction or denial, use the payer explanation, dispute deadline and supporting records to prepare your response.
City guides
Billing in Texas cities
Choose a city to explore its payer mix, Medicare locality and local claim details alongside the state rules above.
FAQ
Common questions
Yes. ACB works remotely inside the existing EHR for chiropractic and multi-specialty practices throughout Texas.
In Texas, auto insurers must offer Personal Injury Protection (PIP) – a minimum of about $2,500 per person, which the insured can reject only in writing; Medical Payments (Med-Pay) is also commonly sold. Both PIP and Med-Pay are first-party coverages that pay regardless of fault. See the auto-billing section above for the full rules. Retain the bill, supporting records and payer acknowledgement of receipt.
Texas workers’ comp uses a state medical fee schedule and a structured, multi-step dispute system run by the Texas Department of Insurance, Division of Workers’ Compensation (DWC). The DWC sets Medical Fee Guidelines (28 TAC Chapter 134) tied to Medicare methodology, with annual conversion factors.
Auto/PIP: no fee schedule, no network, no pre-auth – bill the first-party PIP/Med-Pay carrier directly for reasonable and necessary charges; the key is documenting reasonableness (chart notes, usual fees) and the date the insurer received proof of the claim, which starts the 30-day payment clock.
Texas Medicaid covers spinal chiropractic manipulative treatment (98940-98942 with the AT modifier) for an acute condition or an acute flare of a chronic condition. The standard benefit allows up to 12 visits in 12 consecutive months, counted from the first treatment date, with no more than one visit per day. TMHP does not require prior authorization for this CMT benefit. Maintenance care and exams, X-rays, physical therapy and other adjunctive services furnished by chiropractors are not reimbursed under this benefit. Check the member’s Medicaid program and MCO instructions; CHIP and individualized EPSDT requests require separate review. Source: TMHP Medical and Nursing Specialists, Physicians, and Physician Assistants Handbook, sections 2.2-2.3: View source
ACB charges 7% of net collections or a $1,500/month minimum, all-inclusive and month-to-month. See our pricing page or cost guide.
Sources
Where these rules come from
Follow the citations to find the rule behind a coverage, fee or filing question in Texas. Match the source’s effective date to the claim before relying on it.
- https://www.tdi.texas.gov/wc/fee/index.html
- https://www.tdi.texas.gov/wc/fee/conversionfactors.html
- https://www.tdi.texas.gov/wc/hcprovider/documents/professional-fees-26.pdf
- https://www.tdi.texas.gov/wc/rules/documents/wcrules.pdf
- https://www.tdi.texas.gov/wc/hcprovider/billing.html
- https://www.law.cornell.edu/regulations/texas/28-Tex-Admin-Code-SS-133-20
- https://www.law.cornell.edu/regulations/texas/28-Tex-Admin-Code-SS-133-240
- https://www.law.cornell.edu/regulations/texas/28-Tex-Admin-Code-SS-133-230
- https://www.law.cornell.edu/regulations/texas/28-Tex-Admin-Code-SS-133-250
- https://www.tdi.texas.gov/wc/mfdr/index.html
- https://www.tdi.texas.gov/wc/idr/medfeedisp.html
- https://www.law.cornell.edu/regulations/texas/28-Tex-Admin-Code-SS-133-307
- https://www.law.cornell.edu/regulations/texas/28-Tex-Admin-Code-SS-133-308
- https://www.tdi.texas.gov/wc/idr/mednecessdisp.html
- https://www.tdi.texas.gov/wc/hcprovider/irofaq.html
- https://kb.daisybill.com/articles/texas-appeals
- https://statutes.capitol.texas.gov/Docs/IN/htm/IN.1952.htm
- https://texas.public.law/statutes/tex._ins._code_section_1952.156
- https://texas.public.law/statutes/tex._ins._code_section_1952.157
- https://codes.findlaw.com/tx/insurance-code/ins-sect-1952-153/
- https://statutes.capitol.texas.gov/GetStatute.aspx?Code=IN&Value=542
- https://law.justia.com/codes/texas/insurance-code/title-5/subtitle-c/chapter-542/subchapter-b/section-542-060/
- https://www.opic.texas.gov/news/pip-vs-medpay/
- https://www.tdi.texas.gov/pubs/consumer/cb020.html
- Texas Medicaid Provider Procedures Manual (TMPPM), Vol. 1, Section 6: Claims Filing — 95-day filing deadline; 365-day federal limit (42 CFR 447.45); retroactive-eligibility, other-insurance, and Medicare-crossover timing; 120-day appeals
- Texas Medicaid Provider Procedures Manual, Vol. 1, June 2026, Section 6: Claims Filing (PDF)
- 1 Tex. Admin. Code Sec. 354.1003 — Time Limits for Submitted Claims (Texas Medicaid 95-day / federal 365-day filing rule basis)
- HHSC Uniform Managed Care Manual (UMCM), Ch. 2.0 — Uniform Managed Care Claims Manual (MCO 95-day claim receipt; 120-day appeal for STAR/STAR+PLUS/CHIP)
- Texas Department of Insurance — Prompt Pay FAQ (95-day clean-claim filing under Ins. Code 1301.102/843.337; contract may extend not shorten; 30-day electronic / 45-day paper carrier payment; which plans are/aren’t covered)
- Texas Department of Insurance — Prompt payment of clean claims overview (HMO/PPO/EPO scope; ERISA/Medicare/Medicaid exclusions)
- Texas Insurance Code Sec. 1301.102 — Prompt-pay clean-claim provider filing deadline (PPO/preferred provider plans)
- Texas Insurance Code Sec. 843.337 / 843.338 — HMO clean-claim filing and prompt payment
- Texas Insurance Code Chapter 1451 — Access to Certain Practitioners and Facilities (chiropractic selection, nondiscriminatory payment, physical modalities)
- 28 Tex. Admin. Code Sec. 133.20 — Medical Bill Submission by Health Care Provider (95th-day deadline)
- Texas Labor Code Sec. 408.0272 — Failure to Timely Submit Claim; exceptions (workers’ comp)
- TDI DWC Form-060 — Medical Fee Dispute Resolution Request (MFDR generally within one year of the dates of service)
- Texas Insurance Code Sec. 1952.151-1952.152 — Personal Injury Protection (insurer must offer; $2,500 minimum; written rejection required; no-fault, not subject to subrogation)
- Texas Civil Practice & Remedies Code Sec. 16.003 — 2-year statute of limitations for personal injury (auto/MVA tort behind PIP/liability)
- Texas Civil Practice & Remedies Code Chapter 55 — Hospital and Emergency Medical Services Liens (chiropractors not eligible; liens do not attach to PIP/Med-Pay/UM)
- CMS Medicare Claims Processing Manual, Ch. 1 — 12-month (one calendar year) timely filing limit for FFS claims
- American Specialty Health (ASH) — chiropractic/physical-medicine network manager; delegated by Cigna (network mgmt, credentialing, UM, medical-necessity review, claims)
- APTA — Cigna expands American Specialty Health benefit management (Texas among existing ASH markets; freestanding PT/OT network)
- Blue Cross and Blue Shield of Texas — Clinical Payment and Coding Policy CPCP016, Chiropractic Care Services (BCBSTX in-house chiropractic policy)
- UnitedHealthcare — Outpatient therapy and chiropractic prior authorization (delegated to Optum Physical Health; MA effective 9/1/2024; eval exempt; AT modifier)
- UnitedHealthcare — Medicare Advantage prior authorization update for outpatient therapy/chiropractic (first 6 visits/8 weeks without clinical review, eff. 1/13/2025)
- ASH, Client Summary requirements and Clinical Performance System guidance
- TMHP current Medical and Nursing Specialists, Physicians, and Physician Assistants Handbook, sections 2.2-2.3, standard CMT benefit
- TMHP current manual index (updated 9/30/2026; changes through 10/1/2026)
- UHC prior authorization reductions, September 1, 2026
- UHC Medicare Advantage and D-SNP authorization reduction code lists
This general billing guide is for Texas chiropractic and multi-specialty practices. It is educational information, not legal, tax or medical-coding advice, and creates no professional relationship. Confirm coverage, fee schedules, deadlines and claim-specific exceptions with the relevant agency or payer sources cited above, the payer, or qualified counsel before acting.
Further reading: our chiropractic billing guides, the MVA & Workers’ Comp guide, Medicare billing rules, chart-note audits & recoupments, or our full chiropractic billing service.
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