Chiropractic billing · Montana

Chiropractic insurance billing in Montana.

Understand how chiropractic and multi-specialty claims are paid in Montana. This guide explains auto-injury, Workers’ Comp, Medicare, Medicaid and commercial coverage so you can identify the payer, document care and manage filing and dispute deadlines.

MontanaStatewide chiropractic billing rules
Last reviewedOctober 2026Sources47 references

In Montana, motor-vehicle-accident chiropractic care typically hinges on optional MedPay and third-party liability claims, making careful lien/settlement coordination and documentation the key billing skill. Montana is a tort state with no PIP. The state also has a relatively concentrated commercial market and a fee-schedule-driven workers’ comp system, so payer-specific rules and subluxation-focused Medicaid limits demand precise coding and authorization tracking.

Overview

Billing considerations in Montana

In Montana, Med-Pay (optional first-party coverage) pays your patient’s reasonable, necessary bills regardless of fault, and because there’s no schedule, the fight is over ‘reasonableness’ — you can generally push back on U&C reductions with documentation, and unreasonable insurer handling can trigger Montana’s Unfair Trade Practices Act (33-18-201/242).

Montana is an at-fault (tort) state with no state auto fee schedule. MCA 33-18-232 supplies a 30-day proof-of-loss pay-or-deny rule, with an information-request extension and other statutory conditions, and 10% annual overdue interest when payable.

Workers’ comp is the opposite: a DLI-set RBRVS fee schedule, mandatory Montana Utilization & Treatment Guidelines (get prior authorization for out-of-guideline care — if you don’t, the worker can’t be billed for it), and a hard 30-day-from-receipt payment rule with 12%/yr interest on late payment (ARM 24.29.1402).

Disputes go through the DLI Medical Director’s review, then mediation, then the Workers’ Comp Court for fee-amount disputes. In both lanes, proving exactly when the payor received your bill — and attaching the right chart notes — is what helps you get paid correctly and on time.

This is general education, not legal advice.

Auto injury

Car-accident (MVA) billing in Montana

In Montana, most policies offer optional first-party Medical Payments (Med-Pay) coverage, which generally pays the insured’s reasonable and necessary medical expenses regardless of fault up to the policy limit. Drivers are not required to carry PIP.

Montana is a tort (at-fault) state, not a no-fault/PIP state. Because Med-Pay is contractual first-party coverage rather than statutory no-fault, there is no PIP-suit/penalty statute like Pennsylvania’s Act 6; recourse for slow or improper claim handling runs through Montana’s Unfair Trade Practices Act (Title 33, Ch. 18) rather than a no-fault penalty scheme.

For chiropractors, Med-Pay is typically the fastest first-dollar source of payment for auto-injury patients before any third-party liability recovery; the at-fault driver’s bodily-injury liability coverage generally pays later, usually as a lump-sum settlement that the records must show is for ‘reasonable and necessary’ expenses.

As of 2025-2026.

The fee schedule

no state-mandated auto/PIP medical fee schedule. Montana has no statutory no-fault system, so auto medical (Med-Pay) reimbursement is governed by the policy contract, which typically covers ‘reasonable expenses for necessary medical services.’ Insurers therefore generally assess charges against a reasonableness / usual-and-customary standard rather than a fixed state schedule, and may reduce bills they deem above U&C.

A non-contracted provider generally has no in-network rate cap, but the insurer can dispute reasonableness; resolution is contractual and, where handling is unfair, may implicate the UTPA. As of 2025-2026.

The payment clock

Montana’s general claim-payment statute, MCA 33-18-232, applies a 30-day pay-or-deny period after proof of loss. A reasonable request for additional information allows 60 days after proof of loss; further nonpayment is subject to the statute’s reasons-notice or reported-fraud conditions.

The insurer retains its right to investigate the necessary facts. This claim-payment rule is distinct from workers’ compensation claim acceptance and from auto damage reimbursement.

If they pay late, reduce, or deny

MCA 33-18-232 provides 10% annual interest on a claim the insurer owes when it fails to comply with the payment rule; interest is payable only when it exceeds $5. A reasonable information request changes the due-date calculation from 30 to 60 days after proof of loss.

Section 232 expressly bars basing a private action under 33-18-201/242, or admitting compliance evidence in that action, on section 232 alone. Remedies run through the UTPA: Mont. Code Ann. 33-18-201 lists prohibited unfair claim-settlement practices, and 33-18-242 creates an independent statutory cause of action for actual damages caused by certain enumerated violations (33-18-201(1), (4), (5), (6), (9), or (13)).

Montana law generally channels claim-handling complaints into a breach-of-contract claim, a fraud claim, or this statutory action rather than a separate common-law ‘bad faith’ tort, and a plaintiff under 33-18-242 need not prove the violations were frequent enough to be a general business practice.

The statute of limitations is generally 2 years from the violation for an insured (first-party) and 1 year from settlement or judgment for a third-party claimant. The practical pressure point on insurers is this statutory exposure (and, in egregious cases, potential punitive damages under separate Montana law), separate from section 232 interest.

As of 2025-2026.

Appealing a reduction

Because there is no auto fee schedule, disputes over Med-Pay reductions are essentially reasonableness disputes: the provider/insured can challenge a reduction by documenting that the charges reflect the provider’s usual-and-customary rate and that the care was reasonable and necessary.

A non-contracted provider is generally not bound to accept an arbitrary reduction and can push back with supporting chart notes and records; persistent unreasonable handling can implicate the UTPA (33-18-201/242). Montana also has a protective ‘made whole’ rule limiting Med-Pay subrogation — the insurer generally bears the burden of showing the insured was made whole before recovering — though recent Montana Supreme Court decisions have narrowed it to losses within the scope of the coverage the insured purchased.

This is general education, not legal advice.

Key statutes & rules
  • Mont. Code Ann. 33-18-201 (Unfair claim settlement practices prohibited)
  • Mont. Code Ann. 33-18-242 (independent statutory cause of action; burden of proof)
  • Mont. Code Ann. 27-1-702 (modified comparative negligence; 51% bar)
  • Montana ‘made whole’ doctrine (judicially developed; limits Med-Pay subrogation)

Workers’ Comp

Work-injury billing in Montana

Montana workers’ compensation medical care is governed by the Workers’ Compensation Act (Title 39, Ch. 71). The Department of Labor & Industry (DLI) sets binding medical fee schedules and adopts the mandatory Montana Utilization and Treatment Guidelines that providers must follow when treating injured workers.

Chiropractors are covered providers. Care within the Guidelines generally does not need prior authorization, but treatment outside the Guidelines (or flagged as ‘not recommended’) generally requires prior authorization from the insurer — and if prior authorization is not requested or obtained, the injured worker is not responsible for paying for that treatment (no balance-billing the worker).

Payment timing and interest on late payment are set by administrative rule. As of 2025-2026.

The fee schedule

YES. DLI annually establishes the Montana workers’ compensation fee schedules (Professional, Facility, and others), authorized by Mont. Code Ann. 39-71-704, which also caps the schedules (generally not to exceed about 10% above the average of the conversion factors used by up to the top five group-health insurers/TPAs in the state).

The professional schedule is a relative-value (RBRVS-style) system using department-set conversion factors, modifiers, and Montana-unique codes (MT-codes), tied to the date of service and the applicable annual instruction set. Providers generally bill their usual-and-customary charge and are reimbursed at the lesser of that charge or the fee-schedule amount.

Specific conversion factors change periodically and should be checked against the current DLI instruction set. As of 2025-2026.

The submission rule

Montana applies clean-claim standards: bills missing elements necessary to process them for payment may be denied, and required elements must be complete, legible, and accurate. Documentation/records substantiating the services billed are required (per ARM 24.29.1401A and 24.29.1513).

Providers must also follow the mandatory Montana Utilization and Treatment Guidelines (which carry a rebuttable presumption of compensable treatment) and obtain prior authorization for treatment outside the Guidelines. As of 2025-2026.

The payment clock

Under MCA 39-71-704(6), with billing under ARM 24.29.1402, an insurer must pay an accepted, undisputed medical bill at the fee-schedule rate within 30 days of receipt. Any unpaid balance accrues interest at 12% per year (1% per month or fraction of a month), running from the date the original bill was received if it is not paid within 30 days; the interest is billed using Montana unique code MT005.

As of 2025-2026.

Disputes: necessity vs. amount

For treatment or services denied by an insurer, DLI may provide an independent medical review in which the department’s Medical Director reviews the records and issues a recommendation, before mediation. If still disputed, the matter proceeds to non-binding mediation under the workers’ comp mediation process (Mont.

Code Ann. 39-71-2401 et seq.), which is generally a prerequisite to litigation. An unresolved dispute between an insurer and a provider over the AMOUNT of a medical fee may, after mediation per department rules, be brought to the Montana Workers’ Compensation Court.

DLI claims assistance: (406) 444-6543. This is general education, not legal advice.

Key statutes & rules
  • Mont. Code Ann. 39-71-704 (payment of medical services; fee schedules; fee limitation; utilization and treatment guidelines; prior authorization)
  • MCA 39-71-704(6) and ARM 24.29.1402 — accepted, undisputed bills due within30days;12% annual interest (1% per month or fraction) from original receipt when late; MT005 billing
  • ARM 24.29.1401A and 24.29.1513 (billing/clean-claim and documentation requirements); ARM 24.29.1534 (professional fee schedule)
  • Montana Utilization and Treatment Guidelines (mandatory, per 39-71-704); Mont. Code Ann. 39-71-2401 et seq. (mediation)
Submission records and disputes in Montana

Keep the bill, required records and payer acknowledgement together. A dated receipt helps establish delivery when following up on payment or a dispute.

ACB’s electronic submission with a payor-confirmed electronic acknowledgement of RECEIPT (typically verified within ~24 hours) is especially valuable in Montana because the consequential clocks run from RECEIPT, not mailing. On the WC side, ARM 24.29.1402 starts the 30-day clean-claim payment clock — and the 12%/yr (1%/mo) late-payment interest — from the date the insurer received the bill, so documented proof of delivery pins down exactly when interest begins and removes the ‘we never got it’ defense.

On the auto/MedPay side there is no fee schedule, but MCA 33-18-232 supplies a proof-of-loss payment clock and conditional 10% annual interest. Section 232 compliance alone cannot form the basis or evidence of a private UTPA action; separately, a timestamped proof of delivery plus documented communication attempts helps support any UTPA argument (33-18-201/242) that the insurer failed to acknowledge claims, investigate, or respond reasonably promptly after a proof of loss.

ACB also writes reduction appeals and attaches the required chart notes/records — directly useful for Montana WC clean-claim/documentation requirements (ARM 24.29.1401A, .1513) and for rebutting U&C reductions on first-party Med-Pay auto claims.

Medicare

Billing Medicare for chiropractic in Montana

Original Medicare coverage and notices

Original Medicare Part B covers medically necessary manual spinal manipulation to correct a subluxation (CPT 98940 to 98942). Use the AT modifier for active or corrective treatment; the modifier alone does not establish medical necessity.

For a usually covered service expected to be denied in a particular case, such as spinal manipulation that has become maintenance care, a valid ABN is required before treatment to transfer potential financial liability to the patient. Exams, X-rays and therapies performed by a chiropractor are statutorily excluded from this benefit; an ABN for those services is voluntary. Medicare Advantage uses separate plan coverage and notice procedures, not the Original Medicare ABN. See CMS guidance on advance notices and our chiropractic Medicare billing guide.

Your Medicare contractor in Montana

Original Medicare Part B claims in Montana are processed by Noridian Healthcare Solutions (JF). Check its applicable Local Coverage Determination and documentation requirements for the date of service.

Medicaid

Chiropractic under Montana Medicaid

How Montana Medicaid covers chiropractic

Montana Medicaid reimburses chiropractic services for children age 20 and younger. Routine adult chiropractic is not covered; eligible Medicare cost-sharing is a separate pathway. Verify the child’s covered services and any authorization requirements before treatment.

What chiropractors may bill in Montana

Licensed Montana DCs may generally diagnose and treat using spinal manipulation/adjustment, perform exams, take and interpret diagnostic X-rays, and provide chiropractic physiotherapy modalities along with supportive appliances. The state’s scope expressly recognizes manipulative and physiotherapeutic methods, so common billable services typically include CMT, evaluation and management visits, radiology, and therapeutic modalities.

Commercial payers

Commercial payers and networks in Montana

Commercial carriers in Montana

Carriers listed for Montana include Blue Cross and Blue Shield of Montana; Mountain Health CO-OP; PacificSource Health Plans; UnitedHealthcare; Cigna; Allegiance Benefit Plan Management. Check the member’s product, network, claim destination and applicable chiropractic policy.

Delegated chiropractic networks (ASH, Optum, etc.)

Two delegated musculoskeletal/chiropractic network managers operate in Montana.

  • American Specialty Health (ASH) administers chiropractic (and often acupuncture/PT/massage) benefits for several national plans active in MT. Cigna delegates chiropractic/PT network management, credentialing, utilization/medical-necessity review, and claims processing to ASH (Cigna’s multi-market expansion of ASH continued through 2023-2024); ASH also historically serves Aetna, Anthem/Elevance, and Health Net lines, For Blue Cross and Blue Shield of Montana (BCBSMT), use Availity Essentials to verify the member’s benefits, claim destination and applicable prior-authorization or recommended-clinical-review process. The published BCBSMT process does not establish a universal ASH chiropractic route.
  • Optum / Optum Physical Health (UnitedHealth Group) manages chiropractic and outpatient therapy for UnitedHealthcare: UHC delegates initial authorization and concurrent review for Medicare-covered chiropractic and outpatient therapy to Optum, entered through the UnitedHealthcare Provider Portal and adjudicated in Optum systems. Always verify on the member’s ID card/portal whether chiropractic is carved out to ASH or Optum, because that determines where enrollment, prior auth/treatment-plan submission, and claims are routed. Other significant Montana commercial payers (PacificSource, Mountain Health CO-OP, Allegiance Benefit Plan Management, and BCBSMT’s own products) may administer chiropractic in-house under their own visit caps and prior-auth rules — confirm per plan. Effective October 1, 2026, UnitedHealthcare’s Medicare Advantage reduction list removes prior authorization for spinal CMT 98940-98942. These removals are absent from the separate D-SNP list. Other therapy and commercial requirements remain specific to the member product and code; use the current UHC list and member portal.
How the major payers handle chiropractic here

What trips up chiropractic billing in Montana:

  • Carve-out routing — a leading denial cause. Participating Cigna and other ASH-administered chiropractic products use the ASH Client Summary for the claim destination and review requirements. For BCBSMT, check Availity Essentials and the current prior-authorization or recommended-clinical-review instructions; while UnitedHealthcare routes through Optum via the UHC portal; sending the claim or treatment-plan auth to the health plan instead of the delegated administrator gets it bounced. Confirm the delegated entity on the member’s card before submitting.
  • Visit caps and treatment-plan/medical-necessity rules — ASH-administered plans generally impose an annual visit limit and require the chiropractor to submit a treatment plan to ASH for approval, with periodic re-evaluation and a clear shift from active/corrective to ‘maintenance’ care (maintenance is typically non-covered). Among Montana commercial plans, caps vary widely: the cited 2024 PacificSource Montana individual/family example allowed about 10 chiropractic visits per benefit period, with its additional-visit authorization terms, and the 2026 Montana State Employee plan provides a combined chiropractic/acupuncture maximum of 20 days per benefit period — always check the specific Summary of Benefits.
  • UHC/Optum MA prior auth — UHC’s MA code list removes prior authorization for spinal CMT 98940-98942 effective October 1, 2026, subject to plan-specific exceptions. The separate D-SNP list does not include these CMT removals. Check the member’s product and CPT; commercial and other therapy authorization rules remain product- and code-specific. ‘Routine’ supplemental chiropractic on some MA plans is a separate, non-Medicare benefit that may not require prior auth.
  • Modifiers/coding quirks — Original Medicare spinal CMT 98940-98942 uses AT for active treatment and the applicable GA/GY/GZ rules; exams, X-rays and therapies by a DC are statutorily excluded. MA may add supplemental chiropractic benefits and uses its own coverage and notice terms; distinct-service modifiers must meet the payer’s actual coding criteria.
  • Montana chiropractic-specific statutes — Mont. Code Ann. 33-22-111 guarantees insureds ‘freedom of choice’ to select a licensed chiropractor for covered illness/injury within the scope of practice (a self-referral/anti-discrimination protection, not a benefit mandate), and Mont. Code Ann. 33-22-125 requires that any insurer-required independent physical exam of a chiropractic patient be performed by a chiropractor practicing in Montana, and that any records review during an appeal/redetermination of a chiropractic medical-necessity denial be performed by a person trained in chiropractic — useful leverage on utilization-review denials.
  • Medicaid scope: Montana’s chiropractic benefit is limited to children age 20 and younger. Routine adult reimbursement is excluded; Medicare cost-sharing is a separate pathway. Verify the covered service and filing requirements; bill within the 12-month window. Not legal advice — verify benefits and current rules per payer.

Timely filing

Filing deadlines in Montana: they differ by payer

Montana deadlines differ by payer. Original Medicare generally uses one calendar year. Medicaid generally uses 12 months, with separate six-month crossover/TPL exceptions. WC bills must reach the payer within 365 days after service or after the provider knows the care is claim-related, whichever is later, subject to good cause.

Commercial and MedPay filing follow the contract; the general 30/60-day proof-of-loss payment statute and three-year injury-action limit do not create a uniform bill-submission window. Track the actual deadline and preserve the payer receipt.

Commercial / private

Commercial initial-filing deadlines follow the provider agreement and member product. MCA 33-18-232 governs the insurer’s proof-of-loss payment clock: generally 30 days, or 60 days after a reasonable information request, with the statute’s notice/fraud conditions for further nonpayment.

When the insurer owes the claim and fails to comply, 10% annual interest is payable if the interest exceeds $5. These are payer obligations, not a uniform provider filing window; track the actual contract deadlines.

Medicare

Federal limit: generally 12 months (one calendar year) from the date of service to submit an initial Medicare fee-for-service claim. This is set by the Social Security Act (Section 1842(b)(3)(B)) and CMS, not by Montana. Medicare Advantage plans may set their own (often similar, up to ~12-month) deadlines — confirm per plan.

Original Medicare Part B covers medically necessary manual spinal manipulation 98940-98942 to correct subluxation, with AT for active/corrective treatment. Maintenance care is excluded; apply the mandatory ABN and GA/GZ rules when otherwise-covered care is expected to be denied.

DC exams, X-rays, extraspinal CMT and therapies are statutory exclusions; GY and a voluntary notice address those exclusions. Medicare Advantage covers the Part B minimum and may add supplemental chiropractic benefits, using the member plan’s coding and notice procedures.

Effective October 1, 2026, UnitedHealthcare’s Medicare Advantage reduction list removes prior authorization for spinal CMT 98940-98942. These removals are absent from the separate D-SNP list. Other therapy and commercial requirements remain specific to the member product and code; use the current UHC list and member portal.

Medicaid

Montana Healthcare Programs (Montana Medicaid): generally 12 months (365 days) from the LATEST of

  • the date of service,
  • the date retroactive eligibility is determined, or
  • the date disability was determined, to submit a clean claim, per Mont. Admin. R. 37.85.406(1)(a) and the General Information for Providers manual. Exceptions: Medicare crossover claims have 6 months from the date on the Medicare EOB approving the service (if the Medicare claim was timely filed and the member was Medicare-eligible when filed) — Mont. Admin. R. 37.85.406(1)(b); claims following a third-party-liability adjustment have 6 months from the date on the TPL payer’s adjustment notice (when that notice is dated after the periods above) — 37.85.406(1)(c). For a claim adjustment, use the Provider Services Portal’s electronic adjustment process and the instructions in the Department’s applicable rate notice. The submission date is the date the claim is received by the Department or its claims-processing contractor. Confirm current rules in the live provider manual before relying on these.
Workers’ Comp

Montana Workers’ Compensation: providers must submit medical bills within 365 days, absent a showing of good cause. Under Mont. Admin. R. 24.29.1402(1)(c) (effective for dates of service on or after July 1, 2022), a bill is timely received when the employer or appropriate payer actually receives it within 365 days of the LATER of (a) the date of service or (b) the date the provider knew the treatment/services were related to a claim for benefits under the Workers’ Compensation Act.

On the payer side, the insurer must pay medical bills at the fee-schedule rate within 30 days of receipt; if not paid within 30 days, the provider may assess a 1%-per-month interest penalty (Montana unique code MT005), consistent with Mont.

Code Ann. 39-71-704 and the Department of Labor & Industry medical-billing/fee-schedule rules. Bill on a CMS-1500 or UB-04 with supporting documentation. Treatment outside the Department’s adopted utilization & treatment guidelines requires prior authorization from the insurer.

Auto / PIP / Med-Pay

Montana is an at-fault (tort) state with NO no-fault/PIP system and NO fixed statutory deadline for submitting medical bills to an auto carrier. The relevant first-party coverage is optional Medical Payments (Med-Pay), which pays the insured’s medical bills regardless of fault up to the purchased limit; any bill-submission timeframe is set by the individual auto policy , not by statute — submit promptly per policy terms.

Once a clean first-party claim is received, the insurer’s PAYMENT clock is governed by Montana’s prompt-pay law, Mont. Code Ann. 33-18-232 (pay or deny within 30 days of proof of loss, or 60 days if more information is reasonably requested; 10% annual interest for noncompliance when liable); motor-vehicle property-damage claims have an additional prompt-pay statute, 33-18-245.

The underlying third-party liability/personal-injury claim is bound by Montana’s 3-year personal-injury statute of limitations (Mont. Code Ann. 27-2-204), with 2 years for property damage; on a liability/lien basis, bills are typically presented at settlement.

Confirm each Med-Pay policy’s notice/submission terms.

These deadlines come from state insurance law and payer policy. State-law protections generally reach fully-insured plans only; self-funded (ERISA) employer plans follow federal rules and their own plan terms instead, so confirm the plan’s funding type at eligibility.

Billing checklist

Prepare the claim and plan your follow-up

  • Identify the coverage and member product. For Medicare, distinguish Original Medicare from Medicare Advantage.
  • Check the claim destination, network status and any authorization requirement for the service and date.
  • Match the billed services to the clinical record and applicable payer instructions.
  • Record the filing deadline and retain the bill, required attachments and submission acknowledgement.
  • For a reduction or denial, use the payer explanation, dispute deadline and supporting records to prepare your response.

City guides

Billing in Montana cities

Choose a city to explore its payer mix, Medicare locality and local claim details alongside the state rules above.

BillingsMissoulaGreat FallsBozemanButteHelenaKalispellBelgrade

FAQ

Common questions

Yes. ACB works remotely inside the existing EHR for chiropractic and multi-specialty practices throughout Montana.

In Montana, most policies offer optional first-party Medical Payments (Med-Pay) coverage, which generally pays the insured’s reasonable and necessary medical expenses regardless of fault up to the policy limit. Drivers are not required to carry PIP. See the auto-billing section above for the full rules. Retain the bill, supporting records and payer acknowledgement of receipt.

Montana workers’ compensation medical care is governed by the Workers’ Compensation Act (Title 39, Ch. 71). The Department of Labor & Industry (DLI) sets binding medical fee schedules and adopts the mandatory Montana Utilization and Treatment Guidelines that providers must follow when treating injured workers.

Montana Medicaid reimburses chiropractic services for children age 20 and younger. Routine adult chiropractic is not covered; eligible Medicare cost-sharing is a separate pathway. Verify the child’s covered services and any authorization requirements before treatment.

ACB charges 7% of net collections or a $1,500/month minimum, all-inclusive and month-to-month. See our pricing page or cost guide.

Sources

Where these rules come from

Follow the citations to find the rule behind a coverage, fee or filing question in Montana. Match the source’s effective date to the claim before relying on it.

Educational information, not legal or financial advice

This general billing guide is for Montana chiropractic and multi-specialty practices. It is educational information, not legal, tax or medical-coding advice, and creates no professional relationship. Confirm coverage, fee schedules, deadlines and claim-specific exceptions with the relevant agency or payer sources cited above, the payer, or qualified counsel before acting.

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