Chiropractic billing · Maine

Chiropractic insurance billing in Maine.

Understand how chiropractic and multi-specialty claims are paid in Maine. This guide explains auto-injury, Workers’ Comp, Medicare, Medicaid and commercial coverage so you can identify the payer, document care and manage filing and dispute deadlines.

MaineStatewide chiropractic billing rules
Last reviewedOctober 2026Sources38 references

Maine requires MedPay in an otherwise tort-based auto market — meaning most crash-injury patients arrive with at least $2,000 of fault-independent coverage that typically pays chiropractic care first, so clean MedPay/auto-injury billing is a real revenue lane. MaineCare is notably restrictive (spine-only, visit caps, mandated re-exams) and demands careful coding and authorization to avoid denials.

Overview

Billing considerations in Maine

In Maine, cars carry MedPay (generally a $2,000 minimum), and because there’s no auto fee schedule, MedPay and at-fault carriers can shave bills down to ‘reasonable and customary,’ which a non-contracted practice can document and contest.

Maine is a fault state with no PIP. If a first-party insurer drags its feet on an undisputed claim, Maine’s prompt-pay statute (24-A 2436) adds 1.5%/month interest plus attorney’s fees, and the Unfair Claims Settlement Practices Act (24-A 2436-A) gives the INSURED a private suit (with attorney fees and 1.5%/month interest) when their own insurer mishandles a claim where liability is reasonably clear – though that action belongs to the patient, not the provider.

Workers’ comp is the opposite: there IS a Board-set fee schedule (CMS RBRVS-based), the insurer must pay the lesser of your charge or the schedule max within 30 days of receiving a conforming bill unless it controverts, and late payment after a certified-mail notice can trigger a per-day penalty up to $1,500.

But comp payment is conditioned on paperwork – you generally must file the Board’s M-1 diagnostic reports on time (within 5 business days initially, every 30 days thereafter) and attach supporting documentation, or the insurer may withhold the fees for those required reports after notifying the provider.

Disputes over whether care is reasonable run through Utilization Review (39-A 210) with a provider appeal to the Board, or the notice-of-controversy / petition-for-payment / mediation track (39-A 206 and 313). This is general education, not legal advice.

Auto injury

Car-accident (MVA) billing in Maine

Maine mandates MedPay instead of PIP: every Maine auto liability policy must generally carry at least $2,000 per person in medical payments coverage (Title 29-A 1605-A), payable regardless of fault for accident-related medical costs incurred within one year of the accident.

Maine is a traditional fault (tort) state, not a no-fault/PIP state. There is no state-mandated auto medical fee schedule, so MedPay and at-fault (third-party liability) carriers typically reimburse on a ‘reasonable and customary’ basis, which gives them discretion to reduce charges they consider excessive.

Because Maine is a fault state, the bulk of a serious injury’s bills are ultimately pursued through a third-party liability claim against the at-fault driver, with MedPay (and the patient’s health insurance) commonly covering bills in the interim.

A 2025 reform, LD 899 (‘An Act to Strengthen the Requirements for Medical Payments Coverage,’ Public Law ch. 102), amended Title 24-A 2910-A(4) to require that any assignment of MedPay benefits to a provider be by WRITTEN agreement on a form prescribed or approved by the Superintendent, and to let an insured with commercial health insurance direct that MedPay pay the provider only after the health insurer has paid its contracted amount.

The law took effect Sept 24, 2025, with Bureau of Insurance enforcement beginning Dec 1, 2025. Practices that take MedPay assignments should be aware of these coordination rules. (Note: the $2,000 MedPay minimum lives in 29-A 1605-A; the 2025 assignment reform amended 24-A 2910-A, not 1605-A.)

The fee schedule

No state-mandated auto medical fee schedule. MedPay and liability carriers generally reimburse on a ‘reasonable and customary’ (U&C) basis, which lets them reduce charges they deem excessive. This is the opposite of Maine workers’ comp, which DOES have a fixed Board-set schedule.

The payment clock

Maine’s general prompt-pay statute (Title 24-A 2436) provides that an undisputed claim not paid within 30 days after the insurer receives proof of loss and the loss is ascertained is ‘overdue’; overdue amounts then accrue interest.

The unfair-claims statute (24-A 2436-A) separately requires insurers to affirm or deny coverage within a reasonable time and to effectuate prompt, fair and equitable settlement once liability is reasonably clear. These are general first-party claim-handling standards; how cleanly they apply to a third-party liability claim differs from a first-party MedPay claim.

If they pay late, reduce, or deny

Maine has no PIP-specific multiplier like Pennsylvania’s Act 6 (Maine has no PIP). Two levers matter.

  • Under the prompt-pay statute (Title 24-A 2436), an overdue undisputed claim accrues interest at 1.5% per month, and the statute also allows a reasonable attorney’s fee for representing a claimant on an overdue claim recovered through action or paid after notice of representation.
  • The Unfair Claims Settlement Practices Act (Title 24-A 2436-A) gives a person injured by certain unfair practices by ‘that person’s own insurer’ a PRIVATE CIVIL CAUSE OF ACTION; remedies generally include damages, costs and disbursements, reasonable attorney’s fees, and interest on damages at 1.5% per month. Two caveats worth noting: 2436-A by its terms does not apply to workers’ compensation claims, and the 2436-A cause of action belongs to the insured (a first-party insured suing their own insurer), not directly to a provider. Maine treats breach of the insurer’s implied duty of good faith as a contract claim, not an independent insurance bad-faith tort (Stull v. First American, 2000 ME 21); the statutory remedies above remain separate.
Appealing a reduction

Because there is no auto fee schedule, MedPay and liability carriers commonly reduce billed charges to what they call ‘usual and customary.’ A non-contracted provider is not bound by an insurer’s network contract, so the provider/patient can document and contest a unilateral U&C reduction by furnishing chart notes, records and a justification that the charges are reasonable and necessary; the dispute over the reasonableness of the bills ultimately feeds into the third-party liability claim and, for first-party coverage, into the prompt-pay (2436) and unfair-claims (2436-A) framework.

Because the formal unfair-claims action runs in the insured’s name, in practice the provider’s role is to build the documentation record. Strong proof of delivery, treatment documentation and timely communication strengthen any prompt-pay or reasonableness position.

Key statutes & rules
  • Title 29-A 1605-A (Medical payments / mandatory MedPay, generally min $2,000, one-year limit)
  • Title 24-A 2910-A(4) (MedPay assignment; written-agreement / Superintendent-form rule; amended by LD 899 / P.L. 2025 ch. 102, eff. 9/24/2025, enforced 12/1/2025)
  • Title 24-A 2436 (prompt payment / interest on overdue claims; ~30-day rule, 1.5%/month interest, attorney’s fee)
  • Title 24-A 2436-A (Unfair Claims Settlement Practices; private cause of action, attorney fees, 1.5%/month interest; excludes workers’ comp)
  • Title 24-A 2164-D (Unfair claims practices, regulatory)

Workers’ Comp

Work-injury billing in Maine

Maine workers’ compensation DOES have a state medical fee schedule, set by the Maine Workers’ Compensation Board (WCB) under Title 39-A 209-A and implemented through the Board’s Chapter 5 rules (90-351 Chapter 5), with the schedule updated by the Board (commonly January and October editions; a October 1, 2026 edition is in effect).

The schedule is built on federal methodologies: the CMS resource-based relative value scale (RBRVS) for individual practitioners, a severity-DRG system for inpatient facilities, and an ambulatory payment classification (APC) system for outpatient facilities, with a comprehensive review at least every three years.

Under Chapter 5, the employer/insurer must pay the provider’s usual and customary charge or the maximum allowable fee-schedule amount, WHICHEVER IS LESS, within 30 days of receiving a conforming bill, unless the bill (or the underlying injury) has been controverted or denied.

Providers generally may not balance-bill the injured worker for the difference. Chapter 5 also sets out the reporting/documentation requirements that condition payment and the medical-dispute path.

The fee schedule

Yes. Board-set fee schedule (Title 39-A 209-A; Chapter 5 rules), based on CMS RBRVS for practitioners, a severity-DRG system for inpatient facilities, and APC for outpatient facilities. Under Chapter 5 the insurer pays the lesser of the provider’s usual-and-customary charge or the schedule maximum within 30 days of receiving a conforming bill unless controverted/denied.

Updated by the Board (commonly January and October editions; October 1, 2026 edition in effect).

The submission rule

Maine conditions payment on timely, Board-prescribed medical reporting and a conforming bill. Standard claim forms are CMS-1500 (physician/professional services, labs, outpatient facility, DME, dispensed pharmaceuticals) and UB-04 (inpatient facilities).

Except for claims for medical benefits only, the treating provider must send the employer and employee a diagnostic medical report (the M-1) on Board-prescribed forms within 5 business days of completing an exam, or of notice of injury to the employer, whichever is later, and updated reports every 30 days while treatment continues; these must state the employee’s work capacity, likely duration of incapacity, return-to-work suitability and treatment required.

An insurer/self-insurer may withhold fees for required reports from a provider who fails to use the prescribed forms or submit them on time (without filing a notice of controversy), but must notify the provider that payment is being withheld for that reason; the Board may also assess a penalty of up to $500 per violation of the initial-report requirement.

The payment clock

Under Chapter 5, the insurer must pay the lesser of the provider’s usual-and-customary charge or the schedule maximum within 30 days of receiving a conforming bill, unless controverted/denied. Separately, under Title 39-A 205, where there is no ongoing dispute, if a medical bill is not paid within 30 days after the provider (or an employee who paid it) sends the insurer notice of nonpayment by certified mail, a penalty of $50 or the amount of the bill due (whichever is less) accrues for each day over 30 days, capped at $1,500 total.

(Some prior Board summaries describe the per-day penalty as payable to the Board’s Administrative Fund; the current statute directs it to the provider or to the employee who paid – the figures and certified-mail trigger are consistent.)

Disputes: necessity vs. amount

If the insurer contests whether services are reasonable and proper (Title 39-A 206) or asserts overutilization, it must pay any undisputed amount and send the provider a copy of the Notice of Controversy. Two main tracks:

  • Medical Utilization Review under Title 39-A 210 – carriers conduct prospective/concurrent/retrospective review under a Board-established system; if a carrier determines services were overutilized or inappropriate, the provider may APPEAL to the Board pursuant to the system’s procedures.
  • The general dispute track: any interested party (including a provider) may file a petition for payment of medical and related services with the Board, and on filing a notice of controversy the matter is referred to mediation under Title 39-A 313, leading to formal Board adjudication if unresolved. The WCB also administers the fee/charge dispute resolution described in Chapter 5. Note: the utilization-review statute does not fix specific appeal timeframes.
Key statutes & rules
  • Title 39-A 209-A (Medical fee schedule; CMS RBRVS / severity-DRG / APC basis; ~3-year comprehensive review)
  • Title 39-A 205 (Benefit/medical payment; $50/day late penalty after certified-mail notice, $1,500 cap, no-ongoing-dispute condition)
  • Title 39-A 206 (reasonable and proper medical services; pay undisputed amount, NOC copy to provider, petition for payment)
  • Title 39-A 210 (Medical utilization review; provider appeal to the Board)
  • Title 39-A 313 (notice of controversy referred to mediation)
  • WCB Chapter 5 rules (90-351 Ch.5: medical fees, reimbursement, reporting; M-1 reports, CMS-1500/UB-04, pay lesser-of within 30 days, no balance billing)
Submission records and disputes in Maine

Keep the bill, required records and payer acknowledgement together. A dated receipt helps establish delivery when following up on payment or a dispute.

ACB’s electronic submission with a same-day (~24-hour) electronic acknowledgement of RECEIPT is valuable on both tracks in Maine. WORKERS’ COMP: the Chapter 5 pay-the-lesser-of-within-30-days clock and the Title 39-A 205 late-payment penalty both hinge on when the insurer ‘received’ the bill – documented proof of delivery anchors those clocks and supports a certified-mail nonpayment notice if a penalty needs to be pursued.

Chapter 5 and 39-A 205 also condition payment on timely, Board-prescribed M-1 reports and supporting documentation; ACB attaches the required chart notes/reports and writes reduction/controversy appeals (including when a carrier alleges overutilization under 210 or contests reasonableness under 206, which routes through the notice-of-controversy/petition-for-payment and mediation process under 313), reducing the risk of withheld payment.

MVA/MedPay: with NO auto fee schedule, carriers reduce to ‘usual and customary’; ACB documents and appeals those reductions with chart notes, and the dated electronic receipt strengthens a prompt-pay position under Title 24-A 2436.

(The unfair-claims action under 24-A 2436-A is the insured’s first-party remedy and does not apply to workers’ comp, so ACB’s value there is building the documentation record, not pursuing that suit.) ACB can also help practices navigate the 2025 LD 899 MedPay-assignment coordination rules now codified in 24-A 2910-A(4).

Medicare

Billing Medicare for chiropractic in Maine

Original Medicare coverage and notices

Original Medicare Part B covers medically necessary manual spinal manipulation to correct a subluxation (CPT 98940 to 98942). Use the AT modifier for active or corrective treatment; the modifier alone does not establish medical necessity.

For a usually covered service expected to be denied in a particular case, such as spinal manipulation that has become maintenance care, a valid ABN is required before treatment to transfer potential financial liability to the patient. Exams, X-rays and therapies performed by a chiropractor are statutorily excluded from this benefit; an ABN for those services is voluntary. Medicare Advantage uses separate plan coverage and notice procedures, not the Original Medicare ABN. See CMS guidance on advance notices and our chiropractic Medicare billing guide.

Your Medicare contractor in Maine

Original Medicare Part B claims in Maine are processed by National Government Services (JK). Check its applicable Local Coverage Determination and documentation requirements for the date of service.

Medicaid

Chiropractic under Maine Medicaid

How Maine Medicaid covers chiropractic

MaineCare (Maine Medicaid) covers chiropractic services for both adults and children, but coverage is generally limited to medically necessary treatment of the spine — extremity care and non-spinal X-rays are typically excluded. The rule provides 12 visits per calendar year; adults 21 and older need prior authorization for additional visits and normally a referral from a qualified prescribing provider. EPSDT supports additional medically necessary care for eligible members under 21. Initial examination and periodic re-examination requirements also apply.

What chiropractors may bill in Maine

Maine DCs are licensed to identify and correct subluxation and related conditions of the spine, musculoskeletal, and nervous systems, and may generally bill for spinal manipulation/adjustments, examinations and diagnostic evaluation, spinal X-rays, and therapeutic and physiotherapy modalities.

The scope excludes prescriptive medication and surgery.

Commercial payers

Commercial payers and networks in Maine

Commercial carriers in Maine

Carriers listed for Maine include Anthem Blue Cross Blue Shield of Maine; Harvard Pilgrim Health Care; Maine Community Health Options; Aetna; Cigna; UnitedHealthcare. Check the member’s product, network, claim destination and applicable chiropractic policy.

Delegated chiropractic networks (ASH, Optum, etc.)

American Specialty Health (ASH) is the dominant delegated chiropractic/physical-medicine network manager operating in Maine; ASH lists Maine as an active state and partners nationally with Anthem Blue Cross Blue Shield, Aetna, and Cigna for chiropractic, acupuncture and related physical-medicine benefits.

Where benefits are delegated to ASH, providers credential through ASH (ASHLink), submit medical-necessity review forms to ASH, and follow the applicable ASH Client Summary for review requirements and the claim destination – even though the member’s coverage is branded under the insurer.

For UnitedHealthcare, chiropractic and outpatient therapy utilization management is delegated to Optum (Optum Physical Health / myoptumhealthphysicalhealth.com); for UHC Medicare Advantage, the October 1, 2026 reduction list removes prior authorization for spinal CMT codes 98940-98942, subject to plan-specific exceptions. Therapy and commercial requirements remain code- and product-specific; check the portal for the member, especially a D-SNP, whose separate reduction table does not list these CMT codes.

ALWAYS verify the specific Maine plan/product on the member’s card, because delegation varies by plan, employer group, and line of business (commercial vs. Medicare Advantage), and arrangements change – confirm whether claims/auths go to ASH, Optum, or the plan directly before billing.

How the major payers handle chiropractic here

Maine mandates chiropractic coverage: 24-A M.R.S. Sec. 2748 (individual) and Sec. 2840-A (group) require that when a health contract covers physician/doctor services, therapeutic, adjustive and manipulative services be covered whether performed by an allopathic, osteopathic or chiropractic doctor, and bar an insurer from refusing to reimburse an in-network chiropractor for a covered service or discriminating based on the chiropractic license – subject to reasonable medical-management, visit caps, coinsurance, deductibles and exclusions. In practice, what trips up Maine chiropractic billing:

  • Delegation – on Anthem/Aetna/Cigna plans that delegate to ASH, claims/auths sent to the wrong entity deny; ASH typically allows the first few visits then requires a Medical Necessity Review Form before continued care, so missing the ASH review is a common denial driver.
  • UHC/Optum prior authorization – the treatment plan (visit count) needs Optum PA for therapy codes still subject to authorization; the initial eval does not, and maintenance care is non-covered/handled separately. UHC’s MA code list removes prior authorization for spinal CMT 98940-98942 effective October 1, 2026, subject to plan-specific exceptions. The separate D-SNP list does not include these CMT removals. Check the member’s product and CPT; commercial and other therapy authorization rules remain product- and code-specific.
  • Visit caps and medical necessity – most Maine commercial plans cap covered chiropractic visits per year and require an active, documented treatment plan with measurable functional improvement; visits beyond the cap or ‘maintenance’ care without documented necessity are denied.
  • Medicare – only manual manipulation of the spine to correct a subluxation (98940-98942) is covered, requires the AT modifier for active/corrective treatment, and exams/therapies/X-rays billed by the chiropractor are statutorily non-covered (use GA/GY/GZ appropriately).
  • Re-evaluation/documentation – payers and ASH require periodic re-eval to justify continued care; stale or missing treatment plans are a frequent denial reason. Verify visit limits, modifier and PA rules per the member’s specific plan before each course of care.

Timely filing

Filing deadlines in Maine: they differ by payer

Timely-filing deadlines in Maine DIFFER by payer type: Medicare is 12 months from date of service; MaineCare (Medicaid) is one year (365 days, or one year from the other carrier’s EOB date when there is other coverage); commercial deadlines are payer/contract-set (commonly 90-180 days);

Workers’ Comp and auto/MedPay have no single fixed provider-side filing deadline but do have report and proof-of-loss/payment timelines. Always verify the exact window in each payer’s current contract or manual, because a missed deadline means an unpaid claim.

Commercial / private

Largely contract/payer-set, not fixed by Maine statute. Commercial/private payers in Maine commonly require initial clean claims within 90 to 180 days of the date of service (e.g., Anthem and many plans use 90 days for participating providers; some plans allow up to 365 days) – always confirm the specific payer/plan contract.

Maine’s prompt-pay law (24-A M.R.S. Sec. 2436) governs the OTHER direction: once a carrier receives an undisputed/clean claim, it must pay or deny within 30 days or the claim is overdue and accrues interest. Note: Maine prompt-pay sets the insurer’s payment clock, not the provider’s filing window.

Medicare

12 months (one calendar year) from the date of service. This is a federal limit applicable in every state, set by Sections 1814(a)(1), 1835(a)(1) and 1842(b)(3)(B) of the Social Security Act and 42 CFR 424.44, as reduced by the Affordable Care Act for services on or after 1/1/2010.

Limited exceptions exist (administrative error, retroactive entitlement, retroactive Medicaid). Applies to Medicare FFS (Parts A/B); Medicare Advantage plans may set their own, usually similar, limits per contract.

Medicaid

MaineCare (Maine Medicaid) requires claims to be filed correctly within one

  • year (365 days) from the date services are provided. Where there is other insurance or Workers’ Compensation, the claim must be filed correctly within one
  • year from the date on the other carrier’s explanation of benefits (EOB). If MaineCare eligibility is determined retroactively after service, providers generally have one year from the date eligibility was granted to bill. Basis: MaineCare Benefits Manual, Chapter I, Section 1.10 (Submission of Claims), 10-144 C.M.R. ch. 101. Confirm current language, as the manual is amended periodically.
Workers’ Comp

Maine WC does NOT set a single fixed statutory provider bill-submission deadline the way it sets a payment deadline. Under the Maine WC Board Medical Fees rule (90-351 C.M.R. ch. 5), the insurer/employer must pay a compliant bill within 30 days of receipt unless it is controverted or denied, and providers must furnish required medical reports on the Board’s timelines (e.g., initial report generally within 5 business days of the exam, and updated reports roughly every 30 days during ongoing treatment).

Practically, submit bills promptly after service; the underlying claim itself is subject to broader filing periods under Title 39-A. Confirm the carrier’s own bill-submission window and the current Chapter 5 rule.

Auto / PIP / Med-Pay

Maine has no fixed statutory deadline for a provider/insured to SUBMIT auto medical bills. Maine is an at-fault (tort) state and does not mandate no-fault PIP; auto MedPay is the relevant first-party coverage. Maine law (29-A M.R.S. Sec. 1605-A) requires a minimum of $2,000 per person in medical payments coverage, and that coverage applies only to medical costs incurred within one

  • year following the date of injury – so bills must arise from treatment within that 12-month window, and higher policy limits/terms are contractual. Once proof of loss is received, the insurer generally must pay within 30 days (24-A M.R.S. Sec. 2436 / Sec. 2436-A unfair claims practices). Practical norm: submit bills as promptly as the policy requires and confirm each carrier’s proof-of-loss/notice terms.

These deadlines come from state insurance law and payer policy. State-law protections generally reach fully-insured plans only; self-funded (ERISA) employer plans follow federal rules and their own plan terms instead, so confirm the plan’s funding type at eligibility.

Billing checklist

Prepare the claim and plan your follow-up

  • Identify the coverage and member product. For Medicare, distinguish Original Medicare from Medicare Advantage.
  • Check the claim destination, network status and any authorization requirement for the service and date.
  • Match the billed services to the clinical record and applicable payer instructions.
  • Record the filing deadline and retain the bill, required attachments and submission acknowledgement.
  • For a reduction or denial, use the payer explanation, dispute deadline and supporting records to prepare your response.

City guides

Billing in Maine cities

Choose a city to explore its payer mix, Medicare locality and local claim details alongside the state rules above.

PortlandLewistonBangorSouth PortlandAuburnScarboroughBrunswickSanford

FAQ

Common questions

Yes. ACB works remotely inside the existing EHR for chiropractic and multi-specialty practices throughout Maine.

Maine mandates MedPay instead of PIP: every Maine auto liability policy must generally carry at least $2,000 per person in medical payments coverage (Title 29-A 1605-A), payable regardless of fault for accident-related medical costs incurred within one year of the accident. See the auto-billing section above for the full rules. Retain the bill, supporting records and payer acknowledgement of receipt.

Maine workers’ compensation DOES have a state medical fee schedule, set by the Maine Workers’ Compensation Board (WCB) under Title 39-A 209-A and implemented through the Board’s Chapter 5 rules (90-351 Chapter 5), with the schedule updated by the Board (commonly January and October editions; a October 1, 2026 edition…

Workers’ comp: CMS-1500 (professional/outpatient) / UB-04 (inpatient facility) plus a conforming bill and supporting documentation; mandatory Board M-1 diagnostic medical reports (within 5 business days of exam/notice of injury for the initial report, every 30 days during ongoing treatment)…

MaineCare (Maine Medicaid) covers chiropractic services for both adults and children, but coverage is generally limited to medically necessary treatment of the spine — extremity care and non-spinal X-rays are typically excluded. The rule provides 12 visits per calendar year; adults 21 and older need prior authorization for additional visits and normally a referral from a qualified prescribing provider. EPSDT supports additional medically necessary care for eligible members under 21. Initial examination and periodic re-examination requirements also apply.

ACB charges 7% of net collections or a $1,500/month minimum, all-inclusive and month-to-month. See our pricing page or cost guide.

Sources

Where these rules come from

Follow the citations to find the rule behind a coverage, fee or filing question in Maine. Match the source’s effective date to the claim before relying on it.

Educational information, not legal or financial advice

This general billing guide is for Maine chiropractic and multi-specialty practices. It is educational information, not legal, tax or medical-coding advice, and creates no professional relationship. Confirm coverage, fee schedules, deadlines and claim-specific exceptions with the relevant agency or payer sources cited above, the payer, or qualified counsel before acting.

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